Keep up to date with our latest news articles and timeshare stories in the media

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Consumer Testimonial

'It was such an enormous relief when we got in touch with you. I have mentioned your service with gratitude to a number of my friends. Thank you so much for a really quick and…

Consumer testimonials

Here is what consumers had to say about KwikChex during 2016: Timeshare Task Force Testimonial Can’t recommend these guys highly enough. If you have any issues with timeshare, holiday clubs etc. get in touch for…

Timeshare Task Force 2016 year in review

Successes for consumers right across the spectrum The Timeshare Task Force, which is managed by KwikChex, has produced an unparalleled series of results for consumers during 2016. The free service has become increasingly vital and…

Testimonial – Walker

In mid – 2014 my wife and I were in dispute with an organisation named INTERNATIONAL  TIMESHARE REFUND ACTION LIMITED (ITRA). The dispute centred on the validity of a contract which we had been persuaded…

Neil Poole, 26, of Sandy Lane, Wednesbury

Associated Company Name:Sun Property Solutions and Avon Client Services Details of criminal activity:Victims were cold called initially, told they had to pay tax and legal fees while at the same time being promised of an…

Mandy Castellain, 46, from Oldham

Associated Company Name:Sun Property Solutions and Avon Client Services Details of criminal activity:Victims were cold called initially, told they had to pay tax and legal fees while at the same time being promised of an…

Richard Buxton, 60, Hom View, Shenstone

Associated Company Name:Sun Property Solutions and Avon Client Services Details of criminal activity:Victims were cold called initially, told they had to pay tax and legal fees while at the same time being promised of an…

ASA Uphold Complaint against Easy Consulting SL

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Easy Consulting SL t/a www.directresortsinternational.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force…

RDO Statement on Timeshare Exits

The timeshare trade body, RDO (Resort Development Organisation) and the timeshare owners association, TATOC (The Association of Timeshare Owners Committees) have been working closely over the last two years to find solutions for owners who…

ASA Uphold Complaint against Love All Inclusive

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.loveallinclusive.com/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…

Jacqueline Enid Acevedo

Associated Company Name:C&G Marketing Associates trading as Premier Timeshare Solutions, Universal Marketing Solutions and Creative Vacation Solutions Details of criminal activity:Telemarketers led owners of timeshare properties to believe they had a buyer and just needed…

David Andrew Glynn

Associated Company Name:Mountain State Resales, LLC (MSR) Details of criminal activity:Set up a bogus company named Mountain State Resales, LLC (MSR) that was purportedly in the business of brokering timeshare sales. Glynn, and others, contacted…

Eric Reilly

Associated Company Name:Vacation Ownership Group Details of criminal activity:Misrepresented himself to clients as an employee of Wyndham Vacation Resorts and claim he was responding to a complaint about timeshare developers and lenders. He would then…

Gregory Fusca

Associated Company Name:Vacation Ownership Group Details of criminal activity:Misrepresented himself to clients as an employee of Wyndham Vacation Resorts and claim he was responding to a complaint about timeshare developers and lenders. He would then…

ASA Informally Resolved Complaint against CRP Properties

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties http://www.crpproperties.co.uk/ The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…

ASA Informally Resolved Complaint against Pennington McClane

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane http://www.penningtonmcclaneassociates.co.uk/ The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…

Latest Customer Testimonial

Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely. Mr R, May-15 Note – this relinquishment…

Timeshare consumer case resolved

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by 'Solutions for Timeshare'. After making an…

Timeshare consumer case resolved

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by 'Solutions for Timeshare'. After making an…

Timeshare consumer case resolved

Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected company and he purchased additional holiday weeks. When Mr B received the paperwork stating the holiday weeks had…

Timeshare consumer case resolved

Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected company and he purchased additional holiday weeks. When Mr B received the paperwork stating the holiday weeks had…

Timeshare consumer case resolved

Mr S contacted Timeshare Task Force after paying £5,500 whilst on holiday to a business that said they would sell his timeshare - but in fact sold him a product known generally as 'Leisure Credits'…

Timeshare consumer case resolved

Mr S contacted Timeshare Task Force after paying £5,500 whilst on holiday to a business that said they would sell his timeshare - but in fact sold him a product known generally as 'Leisure Credits'…

ASA Uphold Complaint against Solution for Timeshare

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.solutionfortimeshare.com/. The complaint includes the Swedish version of the site Slapp Din Timeshare http://www.slappdintimeshare.com/. The investigation by KwikChex…

Timeshare consumer case resolved

Whilst on holiday, Mrs G purchased a software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere for £4,907. When she returned home she found the product…

Timeshare consumer case resolved

Whilst on holiday, Mrs G purchased a software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere for £4,907. When she returned home she found the product…

Timeshare consumer case resolved

Whilst on holiday in Malta Mr K was sold for £5,000 software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere. At the time of the purchase,…

Timeshare consumer case resolved

Whilst on holiday in Malta Mr K was sold for £5,000 software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere. At the time of the purchase,…

Timeshare consumer case resolved

Mrs G contacted Timeshare Task Force after she had been cold called by a company offering to relinquish her timeshare for a fee of approximately £3,000. Timeshare Task Force advised not to deal with this…

Timeshare consumer case resolved

Mrs G contacted Timeshare Task Force after she had been cold called by a company offering to relinquish her timeshare for a fee of approximately £3,000. Timeshare Task Force advised not to deal with this…

Clarification post Timeshare Consumers Association and ITRA

Further to an exchange of emails between KwikChex and the Timeshare Consumers Association (TCA) regarding International Timeshare Refund Action (ITRA). http://www.timeshareconsumerassociation.org.uk/2014/11/28/itra/ Contained within this article are the following statements: "ITRA is the most successful company…

Robert Schmucker

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Daniel James Ferrara

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Robert Santiago

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Marc Martinangelo

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Chris Gilkey

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Troy Dye

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Anthony Colon

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Joshua G Schneidau

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Daniel L Gregg

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Lacey Marie Stone

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Jr Gino Christopher Marquez

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Cloyd James Holmes

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

John Robert Eddy

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Erin Todd

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

David Johnson

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Michael Starace

Associated Company Name:Real Timeshare Marketing (spin-off of Creative Vacation Solutions) Details of criminal activity:A telemarketing timeshare resale scheme targeting timeshare owners throughout the United States and Canada. Falsely represented that it had found buyers for…

Michael Lentine

Associated Company Name:Real Timeshare Marketing (spin-off of Creative Vacation Solutions) Details of criminal activity:A telemarketing timeshare resale scheme targeting timeshare owners throughout the United States and Canada. Falsely represented that it had found buyers for…

Darnel Disroe

Associated Company Name:Real Timeshare Marketing (spin-off of Creative Vacation Solutions) Details of criminal activity:A telemarketing timeshare resale scheme targeting timeshare owners throughout the United States and Canada. Falsely represented that it had found buyers for…

John Thomas Egan

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Jeffrey Tracey Fields

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Joseph Grizzanti

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Kenneth Foote

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Ralph Johnson

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Joel Intravaia

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Steve (Steven) Folan

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Brian Morris

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Ryan Brazel

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Jennifer Kirk

Associated Company Name:Creative Vacation Solutions (previously Universal Marketing Solutions) Details of criminal activity:Victimized 22,000 people for $30 million. Called time-share property owners in all 50 states to say they had willing buyers - they just…

Carmen L. Picache (Kelly Jones / Kari Roberts)

Associated Company Name:Companies operating under the National Solutions umbrella: Bluescape Timeshares International Country Wide Timeshares Countrywide Timeshares MA Landmark Timeshares Propertys Direct Quicksale Propertys Sun Property Networks Sun Property’s Universal Propertys VIM Timeshares Propertys DRK…

Arantazazu Atorrasagasti (Samantha Roberts)

Associated Company Name:Companies operating under the National Solutions umbrella: Bluescape Timeshares International Country Wide Timeshares Countrywide Timeshares MA Landmark Timeshares Propertys Direct Quicksale Propertys Sun Property Networks Sun Property’s Universal Propertys VIM Timeshares Propertys DRK…

Joseph Crapella (Joey Cigars)

Associated Company Name:Timeshare Mega Media Marketing Group Inc Details of criminal activity:Pasquale Pappalardo and Joseph Crapella started a branch office of Time Share Market Pro (TMP), a timeshare resale business. In June 2009, at the…

Audwin Lovinsky (Edwin Lovins)

Associated Company Name:Timeshare Mega Media Marketing Group Inc Details of criminal activity:Pasquale Pappalardo and Joseph Crapella started a branch office of Time Share Market Pro (TMP), a timeshare resale business. In June 2009, at the…

Pasquale Pappalardo (Patsy U’ Patso / Posh)

Associated Company Name:Timeshare Mega Media Marketing Group Inc Details of criminal activity:Pasquale Pappalardo and Joseph Crapella started a branch office of Time Share Market Pro (TMP), a timeshare resale business. In June 2009, at the…

Jose Manuel Goyos

Associated Company Name:C&G Marketing Associates LLC (Florida Corporation) trading as Premier Timeshare Solutions Details of criminal activity:Operated a phony telemarketing scheme that stole $14.5 million from more than 7,000 owners of timeshare properties in the…

Andrew Holt

Associated Company Name:Future Developments (UK) Limited Future Marketing (GB) Limited (Both Companies Dissolved) Details of criminal activity:Sold 26 clients small patches of land in Burnley which were unlikely to accumulate any value. McCrae had purchased…

Jeremy Adamson

Associated Company Name:Future Developments (UK) Limited Future Marketing (GB) Limited (Both Companies Dissolved) Details of criminal activity:Sold 26 clients small patches of land in Burnley which were unlikely to accumulate any value. McCrae had purchased…

John McCrae

Associated Company Name:Future Developments (UK) Limited Future Marketing (GB) Limited (Both Companies Dissolved) Details of criminal activity:Sold 26 clients small patches of land in Burnley which were unlikely to accumulate any value. McCrae had purchased…

Karen Hankey

Associated Company Name:Club Riviera Details of criminal activity:During the late Eighties and early Nineties, Club Riviera's aggressive sales methods made it Britain's biggest timeshare company. The company became notorious for its use of the 'buy-sell…

Simon Clarke

Associated Company Name:Club Riviera Details of criminal activity:During the late Eighties and early Nineties, Club Riviera's aggressive sales methods made it Britain's biggest timeshare company. The company became notorious for its use of the 'buy-sell…

Lily Alderson / Lily Drummond

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Robert Knight

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Mark Gales

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Jonathan Daniels

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Martin White

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Kimberley Bambroffe

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Keith Barker

Associated Company Name:Personal Travel Group Ltd (PTG) Geo Demographic Market Research Limited (GDMR) Incentive Leisure Group Ltd (ILG) (Dissolved) Details of criminal activity:ILG and PTG sold and marketed holiday club memberships and other holiday based…

Alan Hill

Associated Company Name:RCI Europe (Holidays) Limited (Dissolved) RCI (Europe) Travel Club Limited (Dissolved) RCI Europe Holiday Club Limited (Dissolved) RCI Worldwide Holidays Limited (Dissolved) RCI Worldwide Holiday Club Limited (Dissolved) RCI Holiday Club Limited (Dissolved)…

Arthur Goddard

Associated Company Name:RCI Europe (Holidays) Limited (Dissolved) RCI (Europe) Travel Club Limited (Dissolved) RCI Europe Holiday Club Limited (Dissolved) RCI Worldwide Holidays Limited (Dissolved) RCI Worldwide Holiday Club Limited (Dissolved) RCI Holiday Club Limited (Dissolved)…

Jeffrey Armstrong

Associated Company Name:European Timeshare Association Timeshare Overseas European Services (TOES) Trading Places International Details of criminal activity:Conned people out of thousands of pounds after paying into a fraudulent holiday scheme. He ran several timeshare businesses…

John “Goldfinger” Palmer (deceased Jun-15)

Associated Company Name:Numerous companies Details of criminal activity:He masterminded a massive timeshare fraud on the Canary Islands that made him a fortune. His army of touts, mostly Britons seeking employment, promised free champagne and children's…

Antoni (Toni) Muldoon

Associated Company Name:Platinum Properties (Dissolved) Screenit (Dissolved) Details of criminal activity:Britons seeking to offload overpriced timeshares were told a buyer was interested and offered an good rate. An upfront fee of about £1,200 was demanded…

Rosemary Nye

Associated Company Name:Rest Assured Property Services (Liquidated) The Golden Age Project Services (Company not registered) Details of criminal activity:Sold non-existent timeshare deals and stocks and shares investments. Lied that one company was backed by millionaires…

Graham Lewis

Associated Company Name:Rest Assured Property Services (Liquidated) The Golden Age Project Services (Company not registered) Details of criminal activity:Sold non-existent timeshare deals and stocks and shares investments. Lied that one company was backed by millionaires…

Frances (Frederick) Harris

Associated Company Name:Rest Assured Property Services (Liquidated) The Golden Age Project Services (Company not registered) Details of criminal activity:Sold non-existent timeshare deals and stocks and shares investments. Lied that one company was backed by millionaires…

David Evans

Associated Company Name:Shakespeare Classic Line Limited Details of criminal activity:Fraudulently sold ‘‘fractional ownership’’ of three yachts moored in Turkey. Authority Actions:Nov-2013 * 21 month suspended sentence. * Convicted of 5 offences of using unfair commercial…

Andrew (Andy) Harris

Associated Company Name:Shakespeare Classic Line Limited Details of criminal activity:Fraudulently sold ‘‘fractional ownership’’ of three yachts moored in Turkey. Authority Actions:Nov-2013 * Jailed for 4½ years. * Convicted of 10 offences of using unfair commercial…

Frank (Francis) Madden

Associated Company Name:Elite Vacation Timeshare Business Check Profile Details of criminal activity:Timeshare Holidays. Authority Actions:Currently being investigated by Trading Standards. Information Sources:Consumer Reports http://www.bournemouthecho.co.uk/news/13342173.Holiday____fraud____probe_needs_ cash_to_bring_prosecution/ http://www.dailymail.co.uk/money/news/article-3094117/Investigators-suspect-fraudster-targeting-elderly-scams-incredibly-say-t-afford-prosecute-savage-cuts.html Associated Company Name:Reco Holiday Timeshare Business Check Profile Details…

Mark (Marc) Herbert

Associated Company Name:Saint Frances Marketing Limited (Dissolved) (Trading as Buena Viva and Classic Cruisers) & EasySave Finance Limited (Liquidated) (Trading as Leisure Time Promotions) Details of criminal activity:Offered potential customers in Exeter, Torquay and Taunton…

Karen Henthorne

Associated Company Name:Saint Frances Marketing Limited (Trading as Buena Viva and Classic Cruisers) (Dissolved) Details of criminal activity:Offered potential customers in Exeter, Torquay and Taunton ‘free’ or ‘heavily discounted’ holidays which were the ‘opportunity of…

Carol Small

Associated Company Name:Saint Frances Marketing Limited (Dissolved) (Trading as Buena Viva and Classic Cruisers) & EasySave Finance Limited (Liquidated) (Trading as Leisure Time Promotions) Details of criminal activity:Offered potential customers in Exeter, Torquay and Taunton…

Niel Mendoza

Associated Company Name:Devon Based Associates (Dissolved on 10 February 2015) Details of criminal activity:Pretended to be offering a compensation package to disgruntled timeshare owners but were actually offered over-priced deals to get out of their…

John Girvin

Associated Company Name:Saint Frances Marketing Limited (Trading as Buena Viva and Classic Cruisers) (Dissolved) Details of criminal activity:Offered potential customers in Exeter, Torquay and Taunton ‘free’ or ‘heavily discounted’ holidays which were the ‘opportunity of…

Michael Girvin

Associated Company Name:Devon Based Associates (Dissolved on 10 February 2015) Details of criminal activity:Pretended to be offering a compensation package to disgruntled timeshare owners but were actually offered over-priced deals to get out of their…

Timeshare Task Force Media Release

KwikChex is coordinating a new European Timeshare Task Force designed to help consumers and drive quality and integrity. KwikChex is the principal coordinator in a new initiative designed to tackle issues that potentially affect hundreds…

What a difference a year makes…

Credits: RDO (Resort Development Organisation By: Chief Executive Blog "With apologies to Jamie Cullum who wrote the lyrics for the song “What a difference a day makes”. This song title came into my head after…

“I cannot thank you enough for all you have done and are doing for us.
Words cannot express how grateful we are.”

Mr & Mrs L, Aug-15