ASA Informally Resolved Complaint against Pennington McClane

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane http://www.penningtonmcclaneassociates.co.uk/

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged the following statements on the Pennington McClane website:

“We are an experienced, internationally focused collection of highly experienced Legal and tax advisors. Our advisors deal mainly in taxation & consumer law problems, with a specific focus on aspects of misrepresentation on the part of businesses operating in the holiday and automotive sectors. We have an unrivalled reputation in advising and representing clients to achieve the successful rescission of timeshare products and also in assisting people who have been alleged to have committed serious offences in relation to taxation. We do not deal directly with members of the public and only accept work referred to us by our close network of consultants and through other professional service and legal firms. Our reputation for passing your case to the most qualified advocates – many times at the outset – and for providing overwhelming evidence and support for our clients means that, should you have a genuine case, victory will likely be decisive, swift and to your total satisfaction”.

and copyright information
“Pennington Mcclane & Associates © 2009-2014 | Legal Advice Without Compromise”

After contact was made by the ASA, Pennington McClane agreed to remove these statements and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx?date=5/6/2015#2

Timeshare consumer case resolved

TTF250x100

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare consumer case resolved

TTF250x100

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

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