ASA Uphold Complaint against Timeshare Refund UK www.selltimesharetoday.co.uk

ASA

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Refund UK www.selltimesharetoday.co.uk.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

The complaint challenged that references made on the www.selltimesharetoday.co.uk website stating “Timeshare Refund UK is a 100% free service. We will assist you in getting rid of your timeshare and relieve you of all maintenance and membership fees. We have helped countless timeshare owners and reclaimed over £3.5m last year”.

The ASA was concerned by Timeshare Refund UK’s lack of response and apparent disregard for the Code. In the absence of documentary evidence, it was considered that Timeshare Refund UK had not substantiated their claim that they had reclaimed over £3.5m. The ASA concluded that the ad was misleading and in breach of the Code.

The details of the ASA adjudication can be found on the ASA website – http://www.asa.org.uk

ASA Uphold Complaint against Love All Inclusive

ASA

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.loveallinclusive.com/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

The complaint challenged that references made on the Love All Inclusive website regarding affiliations and memberships with ABTA, Emerald Finance, Ministry of Justice license and length of time the business had been operating were false.

The ASA investigations could not find any evidence to indicate otherwise and concluded the ad was misleading and upheld the complaint. The ad must not appear again in its current form.

The details of the ASA adjudication can be found on the ASA website – http://www.asa.org.uk

ASA Informally Resolved Complaint against CRP Properties

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties http://www.crpproperties.co.uk/

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged a client testimonial on the CRP Properties website by connected company CP Berry Groundworks to be misleading advertising.

After contact was made by the ASA, CRP Properties agreed to remove the testimonial and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx#2

ASA Informally Resolved Complaint against Sell Your Timeshare Now

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Your Timeshare Now http://www.sellyourtimesharenow.co.uk/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged the following statements on the Sell Your Timeshare Now website:

“We are a UK based company with years of experience in matching sellers with buyers or disposal companies. We have helped thousands of people to rid themselves of the liability that their timeshare has become”
and
“a proven service that is guaranteed to offer you a way out of your Timeshare”

After contact was made by the ASA, Sell Your Timeshare Now agreed to remove these statements and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx?SearchTerms=Sellyourtimesharenow.co.uk#2

ASA Informally Resolved Complaint against Pennington McClane

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane http://www.penningtonmcclaneassociates.co.uk/

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged the following statements on the Pennington McClane website:

“We are an experienced, internationally focused collection of highly experienced Legal and tax advisors. Our advisors deal mainly in taxation & consumer law problems, with a specific focus on aspects of misrepresentation on the part of businesses operating in the holiday and automotive sectors. We have an unrivalled reputation in advising and representing clients to achieve the successful rescission of timeshare products and also in assisting people who have been alleged to have committed serious offences in relation to taxation. We do not deal directly with members of the public and only accept work referred to us by our close network of consultants and through other professional service and legal firms. Our reputation for passing your case to the most qualified advocates – many times at the outset – and for providing overwhelming evidence and support for our clients means that, should you have a genuine case, victory will likely be decisive, swift and to your total satisfaction”.

and copyright information
“Pennington Mcclane & Associates © 2009-2014 | Legal Advice Without Compromise”

After contact was made by the ASA, Pennington McClane agreed to remove these statements and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx?date=5/6/2015#2

Timeshare consumer case resolved

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A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare consumer case resolved

TTF250x100

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

ASA Uphold Complaint against Solution for Timeshare

ASA

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.solutionfortimeshare.com/. The complaint includes the Swedish version of the site Slapp Din Timeshare http://www.slappdintimeshare.com/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

The complaint challenged whether reviews on the sites were genuine – on the basis that reviews with the same wording appeared under different names on the two sites – a clear indication of review fraud.

Connected websites and businesses

The following websites were also traced as being connected by IT traces and phone numbers.

Law of Timeshare http://lawoftimeshare.com/

Release Your Timeshare http://releaseyourtimeshare.co.uk/ (Also reached on http://releaseyourtimeshare.com/)

It is noticeable that none of the sites publishes information about ownership, legal entity details or contact information – a breach of law under the Companies (Trading Disclosures) Regulations 2008.

The ITRA connection

In addition, follow up investigations revealed links to the ITRA (International Timeshare Refund Action) operations.

All of the connected websites can be found on the Timeshare Business Check website – http://timesharebusinesscheck.org/solution-for-timeshare/

Many of these connected sites also breach such laws – and are connected also with actions taken by the UK authorities in 2012 – http://www.rbwm.gov.uk/web/ts_club_class_holidays_wound_up.htm

ITRA was itself the subject of a related upheld ASA complaint in 2011 – http://www.asa.org.uk/Rulings/Adjudications/2011/1/International-Timeshare-Refund-Action-(incorporated-in-the-Seychelles)/TF_ADJ_49567.aspx#.VRFvsfnF9x4

This again clearly demonstrated the link between ITRA and the notorious ‘Club Class businesses.

For recent advice about checking on timeshare and other related businsses, click here

The details of the ASA adjudication can be found on the ASA website – http://www.asa.org.uk

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