Timeshare Consumer Case Resolved – Section 75 Claim – Visions of the World (VOTW)

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Another Visions of the World customer has been granted a full refund of monies by Tesco Bank following guidance from the Timeshare Task Force.

Quote from the consumer – “So, my case is now closed and one less thing for you to deal with. Many thanks for your hard work & support.”

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare Consumer Case Resolved – Section 75 Claim – Visions of the World (VOTW)

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Mrs S paid VOTW £299 to advertise the sale of her timeshare. VOTW promised to be proactive and provide continual assistance and provided assurances that Mrs S would receive money back on the sale of her timeshare. In fact it was extremely difficult for Mrs S to contact VOTW who failed to return calls or make changes to the website advert as requested, and the timeshare failed to sell.

Mrs S contacted RDO (VOTW were members of RDO, but membership has since been revoked), and it was passed to Timeshare Task Force for action.

​Visions of the World then applied to Companies House to ​close the company, which was objected to by Timeshare Task Force whilst claims were being dealt with.

​A​ Section 75 claim​ was submitted to Barclays who​ agreed to refund the £299 in full.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare Consumer Case Resolved – Section 75 Claim – Dreams Breaks Los Cristianos / Escape Away Holidays

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Mr and Mrs C owned a timeshare with Heritage Resorts which they could no longer make use of because Mrs C had been diagnosed with a serious illness and could not travel.

They were approached by ‘Dreams Breaks Los Cristianos / Escape Away Holidays’ who said they could help relinquish their timeshare. They paid £150 which it was claimed, would be reimbursed at a meeting they would have to travel to – even through Mrs C was too ill to travel.After reading an article in the Mail on Sunday about the free assistance the Timeshare Task Force were providing consumers they made contact with us and following our advice, submitted a Section 75 claim to their credit card provider for the £150 payment. They received a full refund.

Timeshare Task Force then also contacted Heritage Resorts on their behalf, who confirmed that given Mrs C’s health, the timeshare could be relinquished with no additional fees applied.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

ASA Informally Resolved Complaint against CRP Properties

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties http://www.crpproperties.co.uk/

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged a client testimonial on the CRP Properties website by connected company CP Berry Groundworks to be misleading advertising.

After contact was made by the ASA, CRP Properties agreed to remove the testimonial and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx#2

ASA Informally Resolved Complaint against Sell Your Timeshare Now

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Your Timeshare Now http://www.sellyourtimesharenow.co.uk/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged the following statements on the Sell Your Timeshare Now website:

“We are a UK based company with years of experience in matching sellers with buyers or disposal companies. We have helped thousands of people to rid themselves of the liability that their timeshare has become”
and
“a proven service that is guaranteed to offer you a way out of your Timeshare”

After contact was made by the ASA, Sell Your Timeshare Now agreed to remove these statements and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx?SearchTerms=Sellyourtimesharenow.co.uk#2

ASA Informally Resolved Complaint against Pennington McClane

ASA

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane http://www.penningtonmcclaneassociates.co.uk/

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/ which KwikChex manages.

This challenged the following statements on the Pennington McClane website:

“We are an experienced, internationally focused collection of highly experienced Legal and tax advisors. Our advisors deal mainly in taxation & consumer law problems, with a specific focus on aspects of misrepresentation on the part of businesses operating in the holiday and automotive sectors. We have an unrivalled reputation in advising and representing clients to achieve the successful rescission of timeshare products and also in assisting people who have been alleged to have committed serious offences in relation to taxation. We do not deal directly with members of the public and only accept work referred to us by our close network of consultants and through other professional service and legal firms. Our reputation for passing your case to the most qualified advocates – many times at the outset – and for providing overwhelming evidence and support for our clients means that, should you have a genuine case, victory will likely be decisive, swift and to your total satisfaction”.

and copyright information
“Pennington Mcclane & Associates © 2009-2014 | Legal Advice Without Compromise”

After contact was made by the ASA, Pennington McClane agreed to remove these statements and the matter was concluded informally – click on the following to see the reference on the ASA website – http://asa.org.uk/Rulings/Adjudications.aspx?date=5/6/2015#2

Timeshare consumer case resolved

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A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare consumer case resolved

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A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as part of the Timeshare Task Force initiative – and made contact to double-check.

This owner was actually an owner with a RDO member company. His circumstances met the exit criteria of RDO and after some rapid facilitation, he has now been informed of this and will be able to relinquish without any cost.

This is a classic case of how consumers can benefit from the actions being taken and free assistance by the Timeshare TaskForce. We urge all timeshare owners contacted by a cold call to seek further advice – including double-checking even our responses with organisations such as Citizens Advice Bureau and The European Consumer Centre.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare consumer case resolved

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Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected
company and he purchased additional holiday weeks. When Mr B received the paperwork stating
the holiday weeks had been arranged through another company and not his own timeshare company as he thought, he contacted Timeshare Task Force for advice. We confirmed that he had grounds to apply for a refund based on grounds of misleading sell practices. Mr B pursued this and was provided a full refund.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

Timeshare consumer case resolved

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Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected
company and he purchased additional holiday weeks. When Mr B received the paperwork stating
the holiday weeks had been arranged through another company and not his own timeshare company as he thought, he contacted Timeshare Task Force for advice. We confirmed that he had grounds to apply for a refund based on grounds of misleading sell practices. Mr B pursued this and was provided a full refund.

Note – there are no fees whatsoever charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex). This is a free service.

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