Latest Timeshare Task Force Testimonial

‘Having been in touch with several similar companies over the years & getting scammed, I was dubious about Timeshare Business Check – but getting in touch with them was the best thing I did, they have turned out to be a genuine & helpful company. With their help & guidance I was able to relinquish my Timeshare which has been such a relief.
I would highly recommend Timeshare Business Check to any Timeshare Owner wishing to relinquish. Thank you Gemma at TBC for all your help I couldn’t have achieved it without you.’

Mrs D, June-17

Note – no fees are charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex).

See more testimonials here.

Latest Timeshare Task Force Testimonial

‘I would like to go on written record to express my gratitude to Chris Emmins and his colleagues of KwikChex for the support they provided when my wife and I had to deal with a very unsavoury financial situation which was perpetrated whilst we were on holiday abroad. Although in the final outcome we managed to carry out much of the extrication ourselves, the assistance and advice imparted by Chris’s team was invaluable and in particular it was most reassuring to know that there was strength in the background available to be called on if and when required.
I would heartily recommend to anyone who feels that they have been wrongfully coerced into signing up to a bad financial arrangement and require sound advice on getting disentangled from the situation to get in touch with Chris and his small but effective team.
Thanks Chris, it is heartening to know that you are out there and that the good guys can win.’
Mr C, May-17

Note – no fees are charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex).

See more testimonials here.

Timeshare Council (fake)

Preview by Thumbshots.comTimeshare Council (fake)
wwww.timesharecouncil.co.uk/*
Product Offered: Timeshare Relinquishment and Claims.
Transparency evaluation:Phone number provided on website. E-mail, address and legal entity not provided on website.
Transparency Failure
Actions by authorities:None known
Verified Information**:None known
Other Sources*:None Known
RDO Member:No
Contact DetailsAs supplied by business
Business Address:Unable to verify
Phone Number:0800 024 3101
Email Address:Unable to verify
Other Trading names
ABC lawyers www.abc-lawyers.co.uk Timeshare Business Check Profile
Cheap Holidays Tenerife www.cheap-holidays-tenerife.com Timeshare Business Check Profile
Glenmore Consultants/Monster Rewards Ltd www.glenmoreconsultants.co.uk Timeshare Business Check Profile
Hello Consulting www.helloconsulting.co.uk Timeshare Business Check Profile
Hollywood Marketing www.hollywoodmarketing.co.uk Timeshare Business Check Profile
Jive Hippo Limited www.jivehippo.travel Timeshare Business Check Profile
Justice4 Limited www.justice4.co.uk Timeshare Business Check Profile
Lansdown Financial Limited www.lansdownfinancial.co.uk Timeshare Business Check Profile
Monster Community www.monster-community.com/ Timeshare Business Check Profile
Monster Rewards www.monster-rewards.com/ Timeshare Business Check Profile
Monster Travel www.monster.travel Timeshare Business Check Profile
Monster Vouchers www.monster-vouchers.co.uk
Sell My Timeshare www.sellmytimeshare.tv Timeshare Business Check Profile
Staycation Lodges Limited www.staycationlodges.co.uk Timeshare Business Check Profile
Timeshare Advice www.timeshare-advice.co.uk Timeshare Business Check Profile
Timeshare Compensation www.timesharecompensation.co.uk Timeshare Business Check Profile
Timeshare Consumer Association www.timeshareconsumerassociation.org.uk Timeshare Business Check Profile
Timeshare Lawyer www.timeshare.lawyer Timeshare Business Check Profile
Timeshare Owners Protection Plan Timeshare Business Check Profile
Travel Promotions www.travelpromotions.info Timeshare Business Check Profile
Tuloca Limited Timeshare Business Check Profile
Value My Timeshare www.valuemytimeshare.co.uk Timeshare Business Check Profile

Connected companies:
Complete Internet Solutions www.cis.sc Timeshare Business Check Profile
Holiday Timeshare Timeshare Business Check Profile
Praetorian Legal www.praetorianlegal.com Timeshare Business Check Profile
Timeshare Council (fake) wwww.timesharecouncil.co.uk Timeshare Business Check Profile
What happened when we reached out to this business?
We contacted this business by website form on 20/03/2017. We asked for confirmation of company registration details and the business trading address. No response has been received to date.
Observations and comments
The business using www.timesharecouncil.co.uk has no connection whatsoever with the company ‘Timeshare Council’ - company number 02513123, which was incorporated in 1990.

Neither is there any connection with the US based website timesharecouncil.net

www.timesharecouncil.co.uk was registered as a domain name only on 28 March 2016. It provides no details regarding ownership or legal entity or location. Such details were intentionally not disclosed when the domain was registered. This constitutes a ‘transparency failure’ and so, as with any business seeking to hide ownership and / or location, any form of engagement by consumers is to be discouraged. It is this ‘business’ that has been reported as cold-calling.
Transparency Failure
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 20/03/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
Thumbnail Screenshots by Thumbshots

EZE Assistance

Preview by Thumbshots.comEZE Assistance
www.ezeassistance.com/*
Product Offered: Timeshare claims.
Transparency evaluation:E-mail address and phone number provided on website. Address and legal entity not provided on website.
Transparency Failure
Actions by authorities:November 2017 EZE Group guilty of scamming consumers - On Friday, 17th November, EZE Europe Ltd., Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd., appeared at Birmingham Magistrates’ Court. All pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008. These related to misrepresentations regarding the selling of ‘Leisure Credits’ or ‘Concierge Services’ a ‘holiday and lifestyle’ product and connected purported legal assistance to timeshare owners. Leisure Credits have been the subject of official warnings by the UK authorities. Read the full article/information (including advice re claims).
Consumers that have been affected are advised to immediately file a report with Action Fraud online or by calling 0300 123 2040.
Verified Information**:None known
Other Sources*:None Known
RDO Member:No
Contact DetailsAs supplied by business
Business Address:Unable to verify
Phone Number:01564 333258
Email Address:info@ezeassistance.com
Other Trading names
EZE Group http://www.ezegroup.com/ Timeshare Business Check Profile
EZE Assistance http://ezeassistance.com/ Timeshare Business Check Profile
Dreamland Breaks http://dreamlandbreaks.com/
Everywhere Travel http://everywheretravel.co.uk/
LCM Law Timeshare Business Check Profile LCM Law Ltd - shown as a 'dormant' or non-trading company in Companies House records
Praetorian Legal http://www.praetorianlegal.com/ TimeshareBusinessCheck Profile (Trading name of Legal Costmasters Ltd)
Regency Shores http://regencyshoressl.com/ http://regencyshores.info/ Timeshare Business Check Profile
Synergy Corporation
Timeshare Advice Bureau http://timeshareadvicebureau.com/ TimeshareBusinessCheck Profile
Timeshare Trading House http://timesharetradinghouse.com/ TimeshareBusinessCheck Profile
Travel Synergie
What happened when we reached out to this business?
TBC
Observations and comments
This business sells products known as Leisure Credits.

November 2017 EZE Group guilty of scamming consumers - Read the full article/information (including advice re claims).

Consumers that have been affected are advised to immediately file a report with Action Fraud online or by calling 0300 123 2040.

In 2013, advice was given by consumer authorities, including UK Trading Standards with regard to caution over consumer protection rights related to such products. See link.

Associated businesses are selling various services, including various timeshare exit schemes. Consumers report that these are sometimes linked to the sale of Leisure Credits.
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 30/11/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
Thumbnail Screenshots by Thumbshots

Latest Timeshare Task Force Testimonial

Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case.

‘I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.’

Mrs C, Feb-17

Note – no fees are charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex).

Baker & Siluad Managers Ltd

Preview by Thumbshots.comBaker & Siluad Managers Ltd
www.bakerandsiluad.com/*
Product Offered: Money management.
Transparency evaluation:Contact details provided on website. Legal entity not provided on website.
Transparency Failure
Actions by authorities:None known
Verified Information**:Name & Registered Office:
Baker & Siluad Managers Ltd
Coddan Cpm Ltd, 3rd Floor 120 Baker Street, London, W1U 6TU
Company No. 9129476
Baker & Siluad Managers Ltd https://beta.companieshouse.gov.uk/company/09129476
Other Sources*:None Known
RDO Member:No
Contact DetailsAs supplied by business
Business Address:120 Baker Street, London W1U 6TU
Phone Number:020 8819 7047
Email Address:finance@bakerandsiluad.com
Other Trading names
ITRA http://www.itra.net/ Timeshare Business Check Profile
Baker & Siluad Managers Ltd http://www.bakerandsiluad.com/ Timeshare Business Check profile
Cancel Our Timeshare www.cancelourtimeshare.com Timeshare Business Check profile
Cashback Europe PLC www.cashbackeurope.com Timeshare Business Check profile
CLC Action Group www.clcactiongroup.com (redirects to ownersaction.com) Timeshare Business Check profile
Club Class www.clubclass.net Timeshare Business Check profile
Club Class Concierge www.clubclassconcierge.com Timeshare Business Check profile
Club Class Holidays www.clubclasscorporation.net Timeshare Business Check profile and www.clubclassholidays.com Timeshare Business Check profile
Club Class Marketing www.clubclassmarketing.com (under construction) Timeshare Business Check profile
Eurafric http://www.eurafric.net Timeshare Business Check Profile
European Claims Centre http://www.europeanclaimscentre.com/ Timeshare Business Check Profile
Global Resale Services (UK) Ltd Timeshare Business Check Profile
Information Advice Bureau http://www.informationadvicebureau.com/ Timeshare Business Check Profile
I Wanna Go To Spainwww.iwannagotospain.com Timeshare Business Check profile
Law of Timeshare www.lawoftimeshare.com Timeshare Business Check profile
Leisure Alliance Plc www.leisurealliance.com Timeshare Business Check profile
Leisure Alliance Premiere www.leisurealliancepremiere.com Timeshare Business Check profile
Meadowbrook Directors Ltd
Multi Claims www.multi-claims.com Timeshare Business Check profile
Owners Action www.ownersaction.com Timeshare Business Check profile
Premiere Stay www.premierestay.com Timeshare Business Check profile
Premiere Travel www.premieretravel.net Timeshare Business Check profile
R. A. Marbella Timeshare Business Check profile
RCI Action Group www.rciactiongroup.com Timeshare Business Check profile
Reclaim Experts www.reclaim-experts.com Timeshare Business Check profile
Release Your Timeshare www.releaseyourtimeshare.com Timeshare Business Check profile
Selgmintimeshare www.selgmintimeshare.com Timeshare Business Check profile
Sherlock Marketing www.sherlockmarketing.com Timeshare Business Check profile
Slapp fur Timeshare www.slappdintimeshare.com Timeshare Business Check profile
Sochalls LLP Timeshare Business Check profile
Solution for Timeshare www.solutionfortimeshare.com Timeshare Business Check profile
Timeshare Advice Centre http://www.timeshareadvicecentre.co.uk/ Timeshare Business Check Profile
Timeshare Law Timeshare Business Check Profile
Timeshare Release www.timesharerelease.co.uk Timeshare Business Check profile
Victoria Marketing www.victoriamarketing.net Timeshare Business Check profile
Wir stornieren Timesharing www.wirverkaufentimeshare.de Timeshare Business Check profile
What happened when we reached out to this business?
TBC
Observations and comments
One of several entities connected to operations that the UK authorities have taken action against to protect consumers. They have switched to other jurisdictions and continue to attract numerous complaints. Part of the ITRA operation which attempts to persuade consumers and timeshare owners that it acts in their interest. If contacted by any of these associated businesses and trading names, please report to Timeshare Business Check and / or seek advice from a trusted and reliable lawyer or a government approved consumer organisation
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 13/03/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
Thumbnail Screenshots by Thumbshots

European Claims Centre (ECC)

European Claims CentreEuropean Claims Centre (ECC)
www.europeanclaimscentre.com/*
Product Offered: Timeshare Claims.
Transparency evaluation:Contact details and legal entity provided on website.
Actions by authorities:A complaint was filed with the Advertising Standards Authority (ASA) in March 2016.

The complaint challenged that references made on the Timeshare Advice Centre (trading name for European Claims Centre) website regarding the wealth of experience resolving timeshare problems and a map of regional offices.

The ASA investigations could not find any evidence to indicate otherwise and concluded the ad was misleading and upheld the complaint. The ad must not appear again in its current form.

Click on the following to see the reference on the ASA website - https://www.asa.org.uk/Rulings/Adjudications/2016/7/European-Claims-Centre-LLC/SHP_ADJ_334571.aspx#.WIYWN_mLTIV
Verified Information**:Name & Registered Office:
European Claims Centre Ltd
445 Kenton Road, Harrow, England, HA3 0XY
Company No. 10243428
Timeshare Advice Centre Ltd https://beta.companieshouse.gov.uk/company/10243428
Other Sources*:None Known
RDO Member:No
Contact DetailsAs supplied by business
Business Address:Churchill House, 1 London Road, Langley, BERKS SL3 7FJ
Phone Number:0800 6101512
0203 670 4616
Email Address:info@europeanclaimscentre.com
Other Trading names
ITRA http://www.itra.net/ Timeshare Business Check Profile
Baker & Siluad Managers Ltd http://www.bakerandsiluad.com/ Timeshare Business Check profile
Cancel Our Timeshare www.cancelourtimeshare.com Timeshare Business Check profile
Cashback Europe PLC www.cashbackeurope.com Timeshare Business Check profile
CLC Action Group www.clcactiongroup.com (redirects to ownersaction.com) Timeshare Business Check profile
Club Class www.clubclass.net Timeshare Business Check profile
Club Class Concierge www.clubclassconcierge.com Timeshare Business Check profile
Club Class Holidays www.clubclasscorporation.net Timeshare Business Check profile and www.clubclassholidays.com Timeshare Business Check profile
Club Class Marketing www.clubclassmarketing.com (under construction) Timeshare Business Check profile
Eurafric http://www.eurafric.net Timeshare Business Check Profile
European Claims Centre http://www.europeanclaimscentre.com/ Timeshare Business Check Profile
Global Resale Services (UK) Ltd Timeshare Business Check Profile
Information Advice Bureau http://www.informationadvicebureau.com/ Timeshare Business Check Profile
I Wanna Go To Spainwww.iwannagotospain.com Timeshare Business Check profile
Law of Timeshare www.lawoftimeshare.com Timeshare Business Check profile
Leisure Alliance Plc www.leisurealliance.com Timeshare Business Check profile
Leisure Alliance Premiere www.leisurealliancepremiere.com Timeshare Business Check profile
Meadowbrook Directors Ltd
Multi Claims www.multi-claims.com Timeshare Business Check profile
Owners Action www.ownersaction.com Timeshare Business Check profile
Premiere Stay www.premierestay.com Timeshare Business Check profile
Premiere Travel www.premieretravel.net Timeshare Business Check profile
R. A. Marbella Timeshare Business Check profile
RCI Action Group www.rciactiongroup.com Timeshare Business Check profile
Reclaim Experts www.reclaim-experts.com Timeshare Business Check profile
Release Your Timeshare www.releaseyourtimeshare.com Timeshare Business Check profile
Selgmintimeshare www.selgmintimeshare.com Timeshare Business Check profile
Sherlock Marketing www.sherlockmarketing.com Timeshare Business Check profile
Slapp fur Timeshare www.slappdintimeshare.com Timeshare Business Check profile
Sochalls LLP Timeshare Business Check profile
Solution for Timeshare www.solutionfortimeshare.com Timeshare Business Check profile
Timeshare Advice Centre http://www.timeshareadvicecentre.co.uk/ Timeshare Business Check Profile
Timeshare Law Timeshare Business Check Profile
Timeshare Release www.timesharerelease.co.uk Timeshare Business Check profile
Victoria Marketing www.victoriamarketing.net Timeshare Business Check profile
Wir stornieren Timesharing www.wirverkaufentimeshare.de Timeshare Business Check profile
What happened when we reached out to this business?
We contacted this business by e-mail and on 23/01/2016. We asked for confirmation of company registration and the business trading address. This business has not yet responded.
Observations and comments
One of several entities connected to operations that the UK authorities have taken action against to protect consumers. They have switched to other jurisdictions and continue to attract numerous complaints & reports to ActionFraud. Part of the ITRA operation which attempts to persuade consumers and timeshare owners that it acts in their interest. If contacted by any of these associated businesses and trading names, please report to Timeshare Business Check and / or seek advice from a trusted and reliable lawyer or a government approved consumer organisation
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 23/01/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
Thumbnail Screenshots by Thumbshots

Stoneleigh Mediation

Preview by Thumbshots.comStoneleigh Mediation
www.stoneleigh-mediation.com*
Product Offered: Holiday Club Mediation
Transparency evaluation:Contact details provided on website. Legal entity not provided on website. Transparency Failure
Actions by authorities:None found
Verified Information**:None found
Other Sources*:None found
RDO Member:No
Contact Details
Business Address:Stoneleigh Park, Rural Innovation Centre, 10th Street, Avenue H, Kenilworth, Warwickshire, CV8 2LG
Phone Number:01926 702283
Email Address:enquiries@stoneleighmediation.co.uk
Other Trading names
None Known
What happened when we reached out to this business?
We contacted this business by website form and e-mail on 18/03/2017. We asked for confirmation of company registration details and the business trading address. This business has not yet responded.
Observations and comments
To be updated.
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 07/03/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
Thumbnail Screenshots by Thumbshots

Consumer testimonials

Here is what consumers had to say about KwikChex during 2016:

Timeshare Task Force Testimonial

Can’t recommend these guys highly enough. If you have any issues with timeshare, holiday clubs etc. get in touch for impartial advice FREE. Their help enabled me to get a full refund of monies paid out for a product I didn’t want or need but was pressured into buying.

Mr M, Nov-16

Timeshare Task Force Testimonial

I have had no further contact from ITRA, thankfully, after they returned all my documents. I have now been released from (my timeshare) at a very low admin cost so I am relieved with that.

I have no objections to helping others if I can and have appreciated the help and information given by yourselves and Mindtimeshare who gave me your contact details.

Mrs B, Nov-16

Timeshare exit success

Another thank you to KwikChex from a couple that wished to exit their timeshare due to poor health. This was achieved for a low cost administrative charge (under £400) and once again demonstrates that consumers should always check with a trusted source as to their options should they wish to exit their timeshares as there are often no cost or low cost possibilities – and in some cases even sales of the timeshare are possible.

“Just a note to let you know that we have accepted the offer from our timeshare company.
We will certainly be glad to get closure on this matter.
Without your wonderful team we would still be in the same situation.
Thank you all very much. Keep on doing your good work.”

The assistance from KwikChex was provided free of charge as part of the Timeshare Task Force initiative. All consumers receive free assistance and advice from KwikChex thanks to funding from RDO.
Alternatively and additionally, free advice can also be sought from Citizens Advice and local Trading Standards Officers.

Oct-16

Timeshare Task Force Testimonial

Having experienced a timeshare issue and having been totally mislead by Timeshare Release/ITRA/ECC, I was lucky enough to come across KwikChex – a reputable company who help consumers like me with timeshare issues. The responses from Chris and Gemma were quick and extremely helpful: their advice has been invaluable . For the first time in months, we have piece of mind. For anyone who has timeshare issues, you should make KwikChex your first port of call for professional, friendly, and honest advice.

Mrs M, Oct-16

Timeshare Task Force Testimonial

We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation involving a Leisure Credits company.
During a visit to the offices of the Leisure Credits company, we were asked to pay a deposit towards what would be the full cost, which we duly paid. Sometime later we noticed in the ‘small print’ that this was payment for a Tablet and a book of discount vouchers, and not for a deposit at all.

We contacted KwikChex for their help and advice regarding our situation. We were relieved to have the understanding and expertise of Mr Emmins who explained the procedures they would take, and who kept us regularly updated.

The Financial Ombudsman became involved which resulted in the return of the ‘deposit’ we paid under false pretenses.

We cannot speak more highly of the help and support from the above.

Mrs G, March-16

Timeshare Task Force Testimonial

Thank you KwikChex for helping get my 88-year-old father’s money back. He was clearly taken advantage of and had been mis-sold services costing him nearly £5000. With advice from KwikChex, and the template letter they prepared for us, we were able to recover all the costs from the credit card company. This was a real bonus as we thought pursuing the money would be a lost cause.
Mr S, Feb-16

Timeshare Task Force 2016 year in review


Successes for consumers right across the spectrum

The Timeshare Task Force, which is managed by KwikChex, has produced an unparalleled series of results for consumers during 2016.

The free service has become increasingly vital and more used  by consumers in the last 12 months, with the Timeshare Business Check website playing the leading role in consumer protection and assistance. The site has been a very effective resource for consumers seeking advice on businesses across the timeshare spectrum – from advising caution through to winning back monies for consumers and helping timeshare owners understand and exercise their legal and contractual rights.

Consumers contacting KwikChex via the Timeshare Task Force resources have benefited from:

  • Refunds from mis-sold holiday and rogue timeshare reclaim businesses.
  • Advice and direct assistance leading to contractually and ethically correct, no cost and low cost timeshare relinquishment.
  • Help with civil actions, including legal assistance from qualified lawyers and the provision of evidence to support claims.
  • Advice that prevented consumers from falling prey to scams.

Every single case has been assisted by KwikChex entirely free of charge.

The court case won against ITRA

The highlight of the year must be the support KwikChex provided to Harold and Brenda Walker, who came to KwikChex with concerns about monies they had paid to ITRA –  International Timeshare Refund Action. It was obvious from the outset that ITRA had made false promises and misleading statements in order to persuade the Walkers to pay over £7000.  Requests to ITRA for a refund were either ignored or rejected, so the only option was to take ITRA to court. Even though the Walkers were using the Small Claims Court, ITRA used the services of a specialist law firm and a barrister in trying to defend their actions – so KwikChex appealed for help from the RDO – the Resort Development Organisation, who responded with funding for similar representation for the Walkers. KwikChex went on to provide evidence and acted as a witness in court in support of the Walker’s claim. The judge subsequently ruled for the Walkers, declaring the ITRA actions illegal and the contract null & void. The Walkers were awarded a full refund and costs.

The Walkers
Harold & Brenda Walker 
[Image by Damien Mcfadden]
It would be difficult to imagine a nicer couple than Harold and Brenda Walker – both in their 70s, they epitomise human decency and civility. Brenda was at the time undergoing treatment for cancer, which added to the stress caused by ITRA’s deceptions.  Sadly, Brenda passed away not long after the case against ITRA was won, but Harold was so kind to say how much she had appreciated what KwikChex had done.  And in reality, as was quickly demonstrated by KwikChex, the couple had no need of the alleged services that ITRA said they would provide regarding relinquishment – because their timeshare was with an RDO member and they were entitled to a free relinquishment, which was subsequently arranged. ITRA lied about many things, including telling the Walkers that their children would be liable for their timeshares as their heirs and then tried to use ‘legal muscle’ to defend what should have been the indefensible. They failed – and now the publicity from the case has resulted in more consumers coming forward keen to take legal action against ITRA.

Read the full story in the Daily Mail – http://www.dailymail.co.uk/money/bills/article-3709511/Couple-win-7-000-victory-faulty-timeshare-contract-following-18-month-legal-battle.html

and the follow up exposure of ITRA – http://www.dailymail.co.uk/money/news/article-3810740/Can-trust-firm-says-rid-timeshare-price-families-did-lived-regret-it.html

KwikChex support for law enforcement and regulatory bodies

During 2016, KwikChex has continued to work closely with the police, Trading Standards and various regulatory authorities, providing vital evidence and intelligence on rogue operations.

Responses by KwikChex to police requests have resulted in the opening of a formal criminal investigation.

Responses by KwikChex to Trading Standards have resulted in the opening of investigations – and the resolving of complaints made to Trading Standards by consumers.

Four complaints about misleading advertising in the timeshare sector made to the Advertising Standards Authority were upheld in 2016 – against Easy Consulting SL t/a directresortsinternational.co.uk ; Timeshare Relief UK  and European Claims Centre LLC t/a Timeshare Advice Centre (a part of the ITRA operations).

In addition, an initiative in cooperation with the Information Commissioner’s Office (ICO) to stop Data Protection offences, including unsolicited contact and data theft is now well on the way to producing evidence that is likely to lead to prosecutions.

ctsiKwikChex also exhibited at and presented a session at the Consumer Affairs & Trading Standards Conference and Exhibition in 2016 – providing new ways and means of detecting scams and helping to bring the perpetrators to justice.

< Left – KwikChex talking with Trading Standards Officers at the Consumer Affairs & Trading Standards Conference and Exhibition.

 

 

 

 

The work will continue in 2017 and will include the continuance of free assistance to consumers, responses to requests by Citizens Advice for the provision of update advice, participation in the 2017 Consumer Affairs & Trading Standards Conference and active support in both civil legal cases and criminal prosecutions.

 

1 2 3 32