The Timeshare Business Check website is a crucial element of the services that KwikChex provides within the Timeshare Task Force initiative.
Task Force activities commenced in 2013, after KwikChex was approached by the Resort Development Organisation (RDO), which is the representative organisation for many of the timeshare companies within Europe.
After a lengthy evaluation, KwikChex agreed to provide free services that would help owners and assist in gathering evidence against scammers. In addition, KwikChex made clear from the outset that this assistance must be transparent – showing that it is funded by RDO and thus the timeshare industry– and that KwikChex would also have autonomy in the management of the resources – and additionally assist owners who did wish to relinquish their timeshares, or who had concerns or complaints about their timeshares.
The majority of the detriment being suffered by timeshare owners was caused by businesses that were typically cold-calling timeshare owners and luring them to meetings where the owners would be told that they could exit their timeshares – and be members of a new type of club, which was claimed to be far better than timeshare. Owners were charged thousands for these purported services. The reality was that thousands of timeshare owners were being scammed. The promised exits and compensation payments rarely took place, and the new clubs had no real value at all. There were also many other rogue operations that made promises of exit services and compensation claims to owners, charging huge fees and then never delivering.
Many of the owners that ask for our free assistance do want to exit their timeshares and KwikChex provides clear advice on this – referring them first to their timeshare companies as there are often exit options that can be taken directly. Those that are RDO members are obliged to have an exit policy. When owners report concerns about their timeshares, and for example indicate that they believe that there may have been breaches of regulations / laws, KwikChex assists by ensuring they are made aware of their rights. Wherever possible, KwikChex acts as a facilitator to resolve the issues, including with agreed settlements where appropriate. If no agreement can be reached, KwikChex will then advise owners as to how they can discuss their cases with qualified, regulated lawyers.
The Timeshare Task Force initiative also includes The Timeshare Helpline, which is separately funded by The European Resort Owners’ Coalition (EUROC). Details can be found on https://timesharehelpline.net/
Achievements and recognition
The funding provided by RDO for the Timeshare Task Force initiative has enabled KwikChex to provide free assistance to thousands of timeshare owners – and to work extensively with authorities and investigative journalists to tackle scammers. Below are links to some of the many news articles
- The Mail reports on the early days of the Task Force
READ FULL REPORT HERE
- Accreditation by UK Trading Standards and verified feedback from timeshare owners
READ FULL REVIEWS HERE
- Supporting timeshare owners in court claims
READ FULL STORY HERE
- Hero award for assisting authorities to fight fraud
READ FULL ARTICLE