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Latest News
Scammers target Monster Travel customers
KwikChex has been advised by the Regional Organised Crime Unit (ROCU) of Avon & Somerset police that attempts to defraud are being made connected to the ongoing investigation into Mark Rowe and Monster Travel. They have released the following bulletin: We have recently been receiving higher call volumes from victims reporting another influx of cold […]
Diamond Resorts acquisition signals increase in rogue business activity
Following the recent Hilton Grand Vacations announcement of their agreement to acquire Diamond Resorts International (see here), Diamond Resorts members have made us aware of attempts by rogue businesses to scare and pressure them into paying substantial fees for various exit and claims services. They previously used similar deceitful tactics when Diamond was acquired by […]
Hilton Grand Vacations to acquire Diamond Resorts
Hilton Grand Vacations has entered into a definitive agreement to acquire Diamond Resorts International in a stock-based transaction value of $1.4 billion. Under terms of the agreement, Apollo Funds and Diamond stockholders will receive 34.5 million shares of HGV common stock, subject to customary adjustments. The combined company will have approximately 720,000 owners and 154 […]
JSD Group Limited – the cold calling claims company with questionable client testimonials
Financial Mail on Sunday journalist, Tony Hetherington, has written of his recent investigation into JSD Group Limited, a claims firm which has been cold calling timeshare owners offering to assist with compensation claims for mis-sold timeshare, even when consumers have successfully exited their timeshare decades before. It seems that timeshare claims aren’t the only cases […]
Cold-calling and online video sales advice
Recommendations for timeshare owners regarding cold-calling and online video sales (‘Zoom meetings’) Timeshare owners have been contacting KwikChex regarding approaches made to them via cold-calling and online video meetings by businesses seeking to sell timeshare exit and compensation services. In many cases, they have been persuaded to sign contracts and often pay significant fees immediately. […]
Company closures, administration and insolvency issues
Complex issues have arisen related to administration and insolvency of a small number of timeshare businesses. These have in the main affected only sales and marketing operations, but not the operations of the resorts themselves and owners will still (subject to Covid-19 restrictions) be able to enjoy the use of their timeshares. This has been […]
European Consumer Claims (ECC) ordered to refund timeshare owner in full after legal action over misrepresented claims service
On Friday 22 November a judge ordered European Consumer Claims (ECC) to refund a timeshare owner in full after he took legal action over their misrepresented claims service. While seeking guidance on exiting his timeshare in Portugal, Mr. G was offered advice by the ‘Timeshare Advice Centre’. Their advisor directed him to another business, at the time known as the European Claims […]
BBC News investigators questioned Timeshare Termination Team Truro
A BBC News broadcast on Saturday 21st November highlighted a report about online fake reviews. One featured business, Timeshare Termination Team, said to be based in Truro, Cornwall in the UK. An investigation by the BBC found highly suspicious fake Google reviews on the profile of Timeshare Termination Team. One 5 star review of the business left by a ‘Richard Harrison’ claimed that Timeshare Termination Team had helped him with an unwanted […]
European Consumer Claims (ECC) fails to uphold promises made to timeshare owner scammed by ABC Lawyers
Thousands paid to ABC Lawyers by timeshare owner, then after paying thousands more, European Consumer Claims (ECC) fails to keep any promises made. ‘ABC Lawyers’ – the fake lawyers issuing ‘exit certificates’ not worth the paper they are printed on Investigations into ABC Lawyers have revealed that these aren’t lawyers at all, instead they’re part of a nexus of timeshare related scammers using high […]
Platinum Services and Administration SL – Warning
We have recently received increased reports of Platinum Services and Administration SL cold-calling timeshare owners. Consumers report that callers representing this business have stated variously that they can claim back monies paid to fraudulent businesses such as EZE Group and Club Class Concierge, that cases have been won in Spain and that consumers just have […]
“I cannot express strongly enough how grateful I am to both of you and KwikChex. Many times I was going to chuck the towel in but you never gave up, your professional way and the time you gave my case was fantastic, I was in serious trouble and without your assistance, I dread to think.”
Mr & Mrs H, Nov-15