The Financial Conduct Authority (FCA) has issued a warning about a fraudulent firm, Claims Advice Bureau, masquerading as FCA authorised Claims Advice Bureau (UK) Limited.
“This is what we call a ‘clone firm’; and fraudsters usually use this tactic when contacting people out of the blue, so you should be especially wary if you have been cold called. They may use the name of the genuine firm, the ‘firm reference number’ (FRN) we have given the authorised firm or other details.”
Fraudulent firm details
Name: Claims Advice Bureau
Telephone: 07710 541 098; 0161 354 6671; 0203 129 7206 (ext 135)
Genuine firm details
Name: Claims Advice Bureau (UK) Limited
Firm Reference Number: 837876
Address: Ivy Mill, Crown Street, Failsworth, Manchester, Lancashire, M35 9BD, United Kingdom
The authorised firm and another brand owned by it, also deal with timeshare claims. For those timeshare owners that want to engage with claims businesses, KwikChex is supporting a new resource which provides details of the applicable consumer rights and information from consumers and official sources. https://timeshareexitconcerns.co.uk/ Remember to carry out all due diligence in pursuit of your rights, including asking for all of the details of any potential claim to be put in writing – and ideally, seek further opinion once you have this.
If you have been contacted by this fraudulent company you should report it to the FCA Consumer Helpline on 0800 111 6768.
If you think your authorised firm has been cloned you should contact the FCA Firm Helpline on 0300 500 0597