This resource enables you to seek free assistance if you have concerns over any matters involving timeshare and related products. Such as legal / claims services and holiday clubs. Please ensure you have visited our Fast Track Assistance and Checking & Decision Making pages before contacting us.
We are collecting this data in order to provide assistance to you and potentially to take action against rogue businesses. The only time we release data to third parties is to official enforcement authorities and the media, both in connection with taking such action, and only with your express permission.
Please note that our helpline will be closed from Monday 26th December to Monday 2nd January inc.