European Consumer Centres Network

The European Consumer Centres Network (ECC-Net) is a network of consumer centres in the EU, Iceland and Norway.
It provides information on consumer rights and assists in resolving disputes when the consumer and trader involved are based in 2 different European countries.

Visit the The European Consumer Centres Network website: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network_en

RDO – Resort Development Organisation

RDO is the trade association for vacation ownership across Europe, RDO members represent the best in European vacation ownership and are committed to high service standards and integrity. They are bound by a code of conduct and an independent arbitration scheme, providing levels of protection beyond those required by law.
RDO is one of the instigators of the Timeshare Task Force and plays a pivotal part in funding and in driving initiatives designed to ensure consumers enjoy timeshare ownership and are protected to the highest degree possible.
If your timeshare is a member of the RDO (and you have not managed to resolve any issues with them directly), you may wish to contact RDO’s Consumer department. RDO has a mediation and arbitration service to resolve cases under their members Code of Conduct.