The Daily Mirror has published an article on the battle between timeshare exit firm, Carl James Associates, and a couple who paid £4,200 for assistance exiting their timeshare.

After being repeatedly contacted by cold callers promising a swift exit from their Club La Costa membership, the pair agreed to let Carl James Associates facilitate their exit.

Shortly afterwards the consumer contacted Carl James to cancel their assistance, “arguing that he had not yet signed a contract with Carl James or sent them any of his timeshare paperwork, so it could not have started work on his case”, but were refused, with Carl James citing a verbal “contract in kind” and that non-refundable work had already begun.

Fullbrook Associates are named as assisting Carl James with the timeshare relinquishment process.

Read the Daily Mirror article here

Read more about Carl James Associates and Fullbrook Associates