Jeremy Walker Associates

Consumers have been cold called by agents claiming to work for Timeshare Audit Panel. These callers wanted to arrange a Zoom call between consumers and Jeremy Walker Associates.

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They told consumers that they offer free advice and could help annul timeshare contracts. When questioned further it became apparent that there would be costs involved.

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Consumers have reported unsolicited contact from this company. If initial contact was unsolicited – a cold call or email or text out of the blue, it gives rise to concerns as to whether your data has been acquired and used legally. Unsolicited contact by phone, text or email is likely to be a breach of data protection laws and it is recommended that it is reported to the appropriate national data authority. In the UK, this is the Information Commissioner’s Office (ICO) as rogue businesses also often sell the information on to fraudsters.

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The business is not regulated in terms of acting on behalf of consumers in regulated activities, such as making claims under the Consumer Credit Act or legal representation in court. It is therefore advisable to seek information in writing from them as to what precise process will be undertaken for the fees and what regulated persons or businesses would act as representatives where this is legally necessary.