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Monster Travel / SellMyTimeshare.tv

Highest Warning (as at 02 Jan 2018)

Reasons for warning

We have been assisting many consumers with problems regarding Monster (and connected companies), they attract numerous complaints & reports to Action Fraud.

On 28th November 2017, police officers investigating matters concerning Monster Travel and SellMyTimeshare.tv executed warrants, searched several premises and made multiple arrests. The investigation is ongoing.
There are a number of connected businesses using different trading names such as ABC Lawyers.

We would advise extreme caution regarding this company or any associated company.

Please also see our profile which contains a full list of associated businesses and further information https://timesharebusinesscheck.org/monstertravel/

June 2019 Monster News regarding a purported liquidation: https://timesharebusinesscheck.org/monster-news/

Businesses under the same ownership include

  • ABC Lawyers
  • Lansdown Financial Ltd
  • Timeshare.Lawyer
  • Justice4 Ltd
  • Timeshare Consumer Association 

What to do if you believe you have been affected

 

Reporting
Consumers that have been affected are advised to immediately file a report with Action Fraud online https://www.actionfraud. police.uk/report_fraud or by calling 0300 123 2040.

 

Getting your money back

 

Section 75 refunds
If the initial payment was made by credit card to Monster or any of the connected businesses we would strongly recommend contacting your bank. A Section 75 claim can be made for the initial payment and any other balance payments (even if these weren’t paid using the credit card).
Click here for Section 75 guidance

 

PayPal.
If you paid via PayPal – even if you used a credit card, contact PayPal and raise a dispute via their Resolution Centre resources.  Advise them of the circumstances.

 

Civil claims If you paid by other means than a credit card, such as a debit card or bank transfer,  you can file a claim through the UK courts. The most convenient way to do this is via the Money Claim Online (MCOL) service. This does involve paying fees and most likely appearing in court. You can represent yourself or consult / appoint a solicitor. We would advise that there is of course always a risk in pursuing a court claim – and that this also includes the possibility that the business could be wound up / made insolvent and / or have accounts and assets frozen.
Information is available on this link – https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/639667/MCOL_Userguide_for_Claimants_August_2017.pdf

 

Criminal compensation If a successful prosecution takes place – individuals and the businesses are found guilty by a criminal court, it is possible that an application for criminal compensation may be made against assets. This is one of the reasons for ensuring that you file a report with Action Fraud.

 

Insurance It is worth checking your insurance policies to see whether you are insured against fraud, theft and/or dishonesty. This may be through a stand-alone policy – for example, for card protection (individuals) or employee dishonesty/fidelity (businesses) – or as part of a wider insurance product such as home contents, travel, or legal expenses.

 

We hope this information has been helpful. You can contact us via the following link https://timesharebusinesscheck.org/report-your-concerns/

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