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I don't know where to start without June's advice & back up support we would still be locked in a vicious downwards spiral. By the Fraudsters who offered to terminate our timeshare membership. We wished…
KwikChex has been advised by the Regional Organised Crime Unit (ROCU) of Avon & Somerset police that attempts to defraud are being made connected to the ongoing investigation into Mark Rowe and Monster Travel. They have…
I am so happy to have contacted KwikChex, with the help of June and all involved with KwikChex I received all my money back from a bad bad company called Aegis Direct They tell you…
This was a professional and supportive service, and was second to none in providing us with advice and reassurance with the predicament we found ourselves in, concerning a 'Cold Call' from a Timeshare Recovery Agency.…
Following the recent Hilton Grand Vacations announcement of their agreement to acquire Diamond Resorts International (see here), Diamond Resorts members have made us aware of attempts by rogue businesses to scare and pressure them into…
Hilton Grand Vacations has entered into a definitive agreement to acquire Diamond Resorts International in a stock-based transaction value of $1.4 billion. Under terms of the agreement, Apollo Funds and Diamond stockholders will receive 34.5…
The support from KwikChex was invaluable in achieving release from our timeshare ownership without any penalty. Chris Emmins provided straightforward and clear advice in my dealings with the timeshare organisation, and was happy to intervene…
Excellent service received from this company, very well informed, after contacting this company they replied in a timely manner and kept checking with us to make sure we still needed support. Highly recommended (Reviewed March…
We were approached by Aegis Direct SL on a cold call about our Diamond Resorts membership and we were heavily persuaded to go with Aegis Direct SL to get our membership nullified but following excellent…
I was in despair after falling foul of a Timeshare Exit scammer. June Payne’s help was invaluable, responding to my emails with prompt, sound advice. Once June had pointed me in the right direction I…
We contacted June in a state of panic really, after realising that we'd fallen for a scam from Aegis Direct SL. Claiming that they could reclaim All of the maintenance money that we'd ever paid…
Financial Mail on Sunday journalist, Tony Hetherington, has written of his recent investigation into JSD Group Limited, a claims firm which has been cold calling timeshare owners offering to assist with compensation claims for mis-sold…
The advice that June and her colleagues gave me all the information on the scammers which I needed to obtain a section 75 refund from my friend's credit card. They gave me a lot of…
June Payne is absolutely brilliant and provided an excellent, exceptional service, patiently guiding me from start to finish to terminate our timeshare contract. We achieved a successful result. without all the hassle and stress we…
What a difference after speaking to June. She made me feel so much calmer and more in control of my situation, after the previous months of the persistent telephone calls I had been receiving which…
Recommendations for timeshare owners regarding cold-calling and online video sales (‘Zoom meetings’) Timeshare owners have been contacting KwikChex regarding approaches made to them via cold-calling and online video meetings by businesses seeking to sell timeshare…
Complex issues have arisen related to administration and insolvency of a small number of timeshare businesses. These have in the main affected only sales and marketing operations, but not the operations of the resorts themselves…
Excellent service from start to end from Chris and his team (Reviewed December 2020)
Kwikchex provided me with first class advise and support when I became involved with ECC who promised to help me divest my timeshare. Having paid money and received nothing in return, Chris Emmins and the…
We had tried to terminate our timeshare membership previously, but unsuccessfully. Following a huge life-changing event, this became even more important. Finding the Timeshare Taskforce was just what we needed. From the first contact with…
From start to finish we received amazing support which was efficient, reliable and got us the result we needed. Can't speak too highly of Kwikchex (Reviewed November 2020)
After nearly becoming entangled with a couple of companies offering to help us leave our timeshare contract, I found help in the form of Kwickchex. June Payne gave me some excellent advice, to approach the…
I spoke to June who fully appreciated the problem in our dealings with a timeshare exit scam in Tenerife. Her advice was invaluable, enabling us to cancel the contract with them and recover our deposit.…
Excellent service, anyone having the particular problem we were experiencing ( timeshare litigation fraud) need look no further for help & advice. A friendly ,knowledgable voice in the face of a difficult& stressful situation. Put…
On Friday 22 November a judge ordered European Consumer Claims (ECC) to refund a timeshare owner in full after he took legal action over their misrepresented claims service. While seeking guidance on exiting his timeshare in Portugal, Mr. G was offered…
A BBC News broadcast on Saturday 21st November highlighted a report about online fake reviews. One featured business, Timeshare Termination Team, said to be based in Truro, Cornwall in the UK. An investigation by the BBC found highly suspicious fake Google reviews on the…
Thousands paid to ABC Lawyers by timeshare owner, then after paying thousands more, European Consumer Claims (ECC) fails to keep any promises made. ‘ABC Lawyers’ – the fake lawyers issuing ‘exit certificates’ not worth the paper they are printed on …
My first contact was with June who was exceptionally patient and understanding about my case, even offering to stay late to wait for me to send more details. Chris Emmins really helped to put my…
I would like to thank you for guiding me and helping get a resolution to my query which really made a big difference in the outcome, Your expert service, prompt action and punctual response ,…
We have recently received increased reports of Platinum Services and Administration SL cold-calling timeshare owners. Consumers report that callers representing this business have stated variously that they can claim back monies paid to fraudulent businesses…
Reports are reaching KwikChex of cold calls and unsolicited emails being sent to CLC members that are seeking to scare them into paying fees / entering into contracts with unregulated claims companies. One such email…
It has come to our attention that a business using the phone number +34 922 714 743 has been cold calling consumers, spreading misinformation about companies and offering timeshare reclaim services. They are using a…
It has come to our attention that a business calling itself Hutchinson Escrow/Escrows and using the websites ww3.hutchinsonescrow.com and www.hutchinsonescrows.com has been cold calling consumers. Their methods are deceitful and unlawful. They appear to imply…
The Daily Mirror has published an article on the battle between timeshare exit firm, Carl James Associates, and a couple who paid £4,200 for assistance exiting their timeshare. After being repeatedly contacted by cold callers…
Timeshare owners are reporting emails attempting to scam them over fake claim awards Emails are being sent to timeshare owners claiming that they have been awarded large sums in the Spanish courts. These emails claim…
The FCA has advised that Termination Services Ltd. is not an authorised firm and is targeting people in the UK. Based upon information the FCA holds, it believes this business is carrying on regulated activities…
I would like to thank you for guiding me and helping get a resolution to my query which really made a big difference in the outcome, Your expert service, prompt action and punctual response ,…
My first contact was with June who was exceptionally patient and understanding about my case, even offering to stay late to wait for me to send more details. Chris Emmins really helped to put my…
In response to requests from timeshare owners that have fallen victim to timeshare exit and claims scams. KwikChex has produced a new online resource – Timeshare Exit Concerns timeshareexitconcerns.co.uk The new website is entirely consumer-focused and…
The Financial Conduct Authority (FCA) has issued a warning about a fraudulent firm, Claims Advice Bureau, masquerading as FCA authorised Claims Advice Bureau (UK) Limited. "This is what we call a 'clone firm'; and fraudsters…
The domain had previously been used to publish derogatory content against KwikChex and to promote European Consumer Claims / ECC and associated businesses. It has been formally found that ECC abused the good name of…
Consumers have contacted KwikChex with concerns about Platinum Weeks/Easy Consulting SL. Easy Consulting controls a number of cold calling fly buy companies, including Platinum Weeks, offering discounted holiday accommodation at luxury resorts. Consumers accepting these…
Updates 07/05/20, 08/05/20, 13/05/20, 19/05/20, 09/07/20, 07/08/20 & 07/09/20 Azure Services Ltd. Malta Liquidation 07/05/20 KwikChex has been informed that Azure Services Ltd. of Malta has entered into liquidation proceedings. Click here to view the…
Consumers have advised that they are increasingly being cold called by people that initially identify themselves as KwikChex or a purported ‘official authority’. They have claimed to be from (for example), The Timeshare Council’ or consumer protection organisations…
June was extremely pleasant and helpful. Her manner was also professional and efficient. She saved me money which was also a bonus mark! Altogether a hassle free and successful conclusion. (Reviewed July 2020)
Please note: Updates from 15th May & 17th June 2020 below 12/05/2020 The now infamous Timeshare Consumer Association website, often known as the ‘TCA’ has been taken over once again by people connected to scams…
At all stages it was excellent June Payne was exceptionally helpful and nothing was too much trouble for her (Reviewed June 2020)
KwikChex has received reports of a new cold-caller phoning from UK number 01792825993 and calling itself the ‘Consumer Council’. This is the latest version of fake consumer organisation cold calls. In addition to obvious data breaches,…
The indisputable facts that clarify the links between European Consumer Claims / ECC, the Timeshare Consumer Association / TCA and businesses closed down for scamming consumers A number of consumers have contacted KwikChex to…
KwikChex has received details of a warning and advice from the South West Regional Organised Crime Unit UK police. This is related to ongoing matters concerning an investigation into a number of businesses. It makes…
The level of service was very high and informative, could not have wished for anything better, the girls were brilliant (Reviewed May 2020)
The level of service overall was excellent. The amount of supporting material was extremely helpful as was the encouragement to not give up. The level of information allowed me to identify and avoid the "Rogue"…
Whilst the initiatives being worked on between KwikChex and EUROC are still in their early stages, there are already timeshare owners making use of the free assistance. Both EUROC and KwikChex have been contacted by…
Timeshare owners have been reporting ever-increasing numbers of unsolicited approaches from rogue businesses. In response, EUROC, the European Resort Owners Coalition has asked KwikChex to provide additional resources to tackle the problem and help increase…
Further to recent general warnings and advice from KwikChex about increased activities by scammers, we are now receiving specific reports of attempts at defrauding timeshare owners. The latest attempts at scamming timeshare owners involve phone…
KwikChex has been receiving requests for information from owners as to what the policies will be of timeshare companies / resorts should owners not be able to enjoy the benefits of ownership due to the…
The law is catching up with those involved in ‘Leisure Credits’ and Bogus Holiday Club scams, with arrests, prison sentences and heavy financial penalties taking place. Way back in 2013, the UK European Consumer Centre…
18/02/20 Consumers have contacted KwikChex with concerns about Timeshare Termination Team Truro. The concerns centre on the following issues. 1. Fees are being demanded for contract termination which have not been legally substantiated. Checks by…
Information below provided by National Trading Standards FATHER AND STEPDAUGHTER ORDERED TO PAY BACK OVER £400,000 Two individuals have been ordered to pay back £424,560 for their part in a ‘leisure club’ scam. The confiscation…
Absolutely brilliant service. Always returned emails and happy to answer any questions I had. So grateful I found them as they gave me so much help and support. Highly recommend them. Thank you so very…
Also trading as O1C Legal and Our One Club. Consumers have advised KwikChex of unsolicited approaches by O1C Leisure and Legal Solutions. This business has been informing consumers that they can assist in getting monies…
June was very informed and enjoys a calm confidence which certainly helped. (Reviewed January 2020)
Excellent service, advised me what I needed to do to make contact with the Financial Ombudsman Service who argued and won my case against my credit card supplier (Reviewed December 2019)
We have been notified that the business generally known as ‘ECC’ has acquired the brand, websites and customer data of the businesses trading under the ‘ABC Lawyers’ network of businesses. These include the following ABC Legal ABC…
Got great advice regarding termination of a timeshare contract in Tenerife. They looked at a company offering the service in this country but advised going direct to the timeshare company before engaging any other services.…
I spoke to June who was very helpful & knowledgeable regarding my problem. She gave me excellent advice and recommended other contacts to help. She confirmed everything immediately by email and relieved a lot of…
The assistance provided by KwikChex in recommending the procedure to follow for a Section 75 claim against Regency Shores, Eze Group, allowed me to make a successful claim (Reviewed December 2019)
Quick response with sound advice to the problem I had. Following this advice brought a speedy resolution and a full refund. (Reviewed November 2019)
My wife and I were very impressed by the clarity, thoroughness and speed of the service we received from KwikChex. Their advice and guidance eventually led to a full refund using Section 75 along with…
The advice was good and the team encouraged me to make contact with my timeshare resort rather than a sales company. (Reviewed October 2019)
Chris Emmins, director and co-founder of KwikChex led a session on consumer protection and law enforcement at the first EUROC seminar held in Sutton Coldfield in September. The session – conducted as a part of…
Dealing with June was informative and invaluable.All emails were prompt. Would not hesitate on passing on information to anyone who requires their services. Thanks (Reviewed November 2019)
Yahoo Finance, 21st August 2019 The recent presentation of a 'Hero Award' by the Chartered Institute of Trading Standards (CTSI) to online investigations and verification business KwikChex highlighted the value of the private sector in…
We received first class advice which resulted in a good outcome for ourselves. Our advice was consistent and KwikChex encouraged me with on-going support. I couldn't have done it without them. (Reviewed July 2019)
Further actions have taken place in a criminal case that KwikChex supported with evidence gained from investigations and consumer reports. Frank Madden was previously sentenced to 40 months imprisonment for operating a bogus holiday discount…
I contacted this company regarding our dealings with a Timeshare company who we were unable to contact. They gave me continuous, good advice, over a period of several weeks. They always replied promptly, using plain…
Credits: CTSI (www.tradingstandards.uk) 26/06/2019 'Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare…
More consumers are advising that following the winding up of ITRA, they are being approached by European Consumer Claims (ECC) and are corresponding with M1 Legal. These communications concern offers of continuing work said to…
June 2019 We are aware that some consumers are receiving notices of provisional liquidation regarding Excel Overseas Holdings and ELPP Investment – and that in many cases there are connections to Silverpoint and associated properties in Tenerife.…
June 2019 Several consumers have informed us they have received documents relating to the purported liquidation of Monster. There has been no substantiation that we have seen that this is a genuine legal process and would…
Rapid, effective and efficient. (Reviewed June 2019)
I was very grateful for the help and advice offered to resolve the situation we found ourselves in. Without their advice and help I am unsure as to whether we could have had a successful…
We are aware that European Consumer Claims / ECC is deceitfully using / ‘hijacking’ the KwikChex name within a domain name / website they have set up. They are also paying for Google Adverts to…
Incorporating information concerning ITRA (International Timeshare Refund Action), M1 Legal and Pinder Reaux. ECC association with closed down business ITRA The business describing itself as ‘ECC’ and offering relinquishment and claims services to timeshare owners…
I first read the review on the web site about KwikChex Ltd knowing that they were Vetted and trading standard approved professionals who would give us the best help and advise to exit from our…
Chris and his team at KwikChex offered my Parents a lifeline in assisting them to get their money back from a timeshare scam. I live in Australia, my parents in the UK had pretty much…
Approached Kwikchex for advise on my timeshare being mis sold to me after recent press articles concerning a Spanish Supreme court ruling and through there advise went back to my timeshare company as wanted to…
It has been confirmed that Richard Long & Co are to act as liquidators in the matter of the insolvency of International Timeshare Refund Action Ltd (ITRA) and will also investigate matters regarding the business.…
'O'Reilly headed up Eze Europe Ltd and fleeced elderly into handing over cash. An intimidating company owner who "bullied and frightened" victims into shelling out more than £200,000 in a timeshare scam has been jailed.…
Law firm Seth Lovis, which offered services concerning timeshare relinquishment and claims has announced that they have ceased trading. Consumers that have instructed the firm should have received letters providing advice on what they should…
Important advice re increasing risks related to timeshare claims businesses On 22 February 2019, purported ‘timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd. and First Law Solutions Ltd. were wound up in the UK High Court following action by UK…
A company in Mexico is using the branding and logo design of RDO member Travel & Leisure. They are using the name ‘Travel & Leisure Mexico‘. Although their website (www.travelleisure.com.mx) is no longer active, they…
Credits: The Mirror, By Andrew Penman, 14/02/19 Shut down: the company that took upfront fees from people desperate escape timeshare traps 'International Timeshare Refund Action liquidated after ignoring court judgment' 'When ITRA ignored the judgment…
On 30th January 2019, International Timeshare Refund Action - more commonly known as ITRA, was wound up in the High Court of Justice England & Wales. This followed a petition made by a couple that had taken ITRA…
The service was impeccable, explained everything in easy to understand terms, answered my every query and acted immediately. An unbelievable exceptional service. This kind of service is very hard to come by in this environment…
The information provided by KwikChex, to prove the link between Regency Shores and Eze Group, allowed me to make a successful claim from my credit card company for the return of the money that I…
I was well impressed with Kwikchex support and guidance. It was nice to know that the help was free. A very good VB service. (Reviewed November 2018)
Chris and his team have been there for me and my wife,over the last year. The service they have given us has been excellent. We cant thank them enough. (Reviewed November 2018)
Credits: The Mirror, By Andrew Penman, 17/10/18 Trapped timeshare owners who paid thousands to get out of their contracts are being 'palmed off' 'Couple were desperate to sell their timeshare when the annual fees reached…
Fast and efficient service with help and advice, free of charge. (Reviewed September 2018)
Very helpful information and support through regular contact. All the people who I spoke to or emailed me information were very helpful and friendly. (Reviewed September 2018)
Excellent advice allowing me to proceed with confidence. (Reviewed August 2018)
I can't thank Chris and his team enough for their advice and guidance in successfully obtaining a refund from the credit card company for money paid to [a timeshare related business/name removed by BWC admin']…
Very helpful service which was a breath of fresh air given our experience that the timeshare sector is full of scammers. Staff with whom I had contact were polite, helpful and reassuring and acted as…
Fantastic advice to get a 'compensation' scam sorted. (Reviewed August 2018)
I got in touch with KwikChex to ask for help with a problem I had with a company called [name removed by BWC administration]. They gave me good advice and I reclaimed all my monies…
I cannot thank Chris and his team at KwikChex enough for all the help and advice that they provided. I first contacted them 12 months ago for help and they guided me through the lengthy…
International Timeshare Refund Action (ITRA) have once again had a judgement made against them in a court action brought by a consumer and supported by KwikChex. On 4th June at Stoke-On-Trent County Court, ITRA were ordered to…
Since the launch of the new Timeshare Helpline, in July 2017 the Timeshare Task Force operated by KwikChex, has received and responded to over 1000 requests for assistance and successfully resolved half of these, with…
I appreciate all of the help and support provided by KwikChex Ltd in particular to Chris Emmins who helped forge a link between Action Fraud and Trading Standards to take unscrupulous fraudsters to task. I…
The staff at the Timeshare Task Force were very professional and knowledgeable about the timeshare industry. I found them online when I was looking for help to get out of a timeshare contract. It was…
Francis (Frank) Madden was yesterday (Tuesday 01 May) sentenced to 40 months imprisonment for scamming consumers in a supposed holiday discount scheme. The sentence was handed down after he changed his plea to guilty on…
I contacted KwikChex, regarding a rogue business, they were very quick in responding to my concerns, they sent me letter template to send to the company, With their support & assistance, I was able to…
We have been informed that the sentencing hearing for EZE Group and Dominic & Stephanie O'Reilly did not take place yesterday (30th April) as applications have been made by the EZE defence. We will issue…
I wish to thank KwikChex for supporting me through a contractural mess that I had arrived at. The contract was potentially fraudulent and would cost me several thousand pounds. I felt rather foolish to have…
It has come to our notice that a new company Andore Marketing (full name Andore Marketing & Management SL) in Tenerife has been selling EZE products as lately as March of this year, we would…
17/04/18 Credits: The Daily Echo (bournemouthecho.co.uk) THE crown court trial of four people charged in connection with an alleged timeshare fraud is likely to start in Bournemouth tomorrow. Prosecutors claim the alleged fraud spanned around…
Another consumer supported by the free services of the Timeshare Task Force has been awarded a full refund, plus costs and interests totalling nearly £10,000 On 27th March at Workington County Court, ITRA were ordered…
I found Kwikchex when making a legal claim against [another business]. They provided excellent information which helped in the court case and lots of moral support. I doubt I would have gone all the way…
Credits: www.westmercia.police.uk 'Time-share fraudsters sentenced to more than 20 years in prison' 23/02/18 Nine people have been sentenced for their parts in a 'deliberate and cynical' campaign of timeshare fraud, following an investigation by Warwickshire…
We have recently received a report that the company Timeshare Legal Services (www.timesharelegalservices.co.uk) has been contacting consumers and stating they were given their information from the 'Timeshare Ombudsman' (www.timeshareombudsman.org.uk). We are not aware of an…
Consumer awarded over £4800 as judge declares that breaches of contract by International Refund Action Ltd. (ITRA) were “completely unacceptable” KwikChex can report that on Friday 19 January 2018, at Weston-Super-Mare County Court, another consumer…
KwikChex were amazing! They offered a free service and help me obtain my money back from the bank, where the bank initially refused, My compliant was against a company who miss represented and mis-sold me…
Extremely helpful and supportive and completely free! They helped me to achieve a complete refund of all monies within a few weeks. Totally upfront and with valuable connections to Trading Standards and The Citizens' Advice…
Timeshare For KwikChex, 2017 was dominated by successes and praise in the timeshare sector, where KwikChex manages the Timeshare Task Force, providing totally free assistance to consumers. Consumer feedback Click here to read feedback…
The advice and service has been very prompt and clear. They have reacted to my feedback and provided me with positive steps to take which have proven to be successful to date.
On Friday, 17th November, EZE Europe Ltd., Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd., appeared at Birmingham Magistrates’ Court. All pleaded guilty…
SUCCESS!!!!!!! I followed the advice and sent the letter you checked and tried a Section 75 with the Halifax credit card, and they said YES. They are refunding the whole amount we paid for the…
acknowledge and appreciate the thorough and efficient service provided by KWIK CHEX LTD and in particular would like to thank Gemma Chatwood for her research of both English and Spanish records which confirmed a link…
The level of service was excellent throughout the process. I'm so glad I came across them, they did exactly what they said & got me relinquished from my timeshare & there was no charge. Well…
KwikChex have been very helpful and supportive throughout my case. They provided timely information and their experience was calming and reassuring. Without their involvement I would not have been able to make my claim against…
I asked KwikChex for advise in the first place, they offered a full support of my claim against a scam company. They were very helpful and found me a legal team, and the support they…
A responsive, helpful and knowledgeable service which has been instrumental in helping me with issues. In an industry filled with companies trying to operate beyond the law they offer an irreplaceable and necessary service, professionally…
'It was such an enormous relief when we got in touch with you. I have mentioned your service with gratitude to a number of my friends. Thank you so much for a really quick and…
It has come to our attention that a business calling itself Timeshare Council and using the website www.timesharecouncil.co.uk has been cold calling consumers – some of which are registered with the Telephone Preference Service. Their…
"After having been promised compensation and getting my timeshare agreement with Marriotts relinquished for the sum of £5940 by a group called European Claims Centre I was asked to pay a deposit of £480 on…
'Having been in touch with several similar companies over the years & getting scammed, I was dubious about Timeshare Business Check – but getting in touch with them was the best thing I did, they…
'I would like to go on written record to express my gratitude to Chris Emmins and his colleagues of KwikChex for the support they provided when my wife and I had to deal with a very unsavoury…
On 5th March, the Sunday Times published a response to a question regarding timeshare claims in Spain. Whilst the general context of the reply regarding a Spanish Supreme Court ruling was correct, the writer went…
Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case. 'I would like to thank you all again for your help in this matter. I always…
Here is what consumers had to say about KwikChex during 2016: Timeshare Task Force Testimonial Can’t recommend these guys highly enough. If you have any issues with timeshare, holiday clubs etc. get in touch for…
Successes for consumers right across the spectrum The Timeshare Task Force, which is managed by KwikChex, has produced an unparalleled series of results for consumers during 2016. The free service has become increasingly vital and…
Credits: The Mirror, By Andrew Penman, 1st Dec The Timeshare Consumer Association claims to be an independent consumer champion, but is it? 'Timeshare Consumer Association refuses to say who owns and runs it. The business…
Secret filming reveals problems relinquishing timeshares Read the full article on - www.bbc.co.uk Sell My Timeshare Timeshare Business Check Profile Monster Rewards Timeshare Business Check Profile
Investigating the pitfalls faced by people who bought timeshares as they become too old or unwell to use them, leaving them facing problems in getting out of their contracts. Read the full article on…
Can you trust a firm that says it can get rid of your timeshare - for a price? These families did - and regretted it. Read the full article on - www.thisismoney.co.uk ITRA Timeshare Business…
In July 2016, a consumer contacted KwikChex via the Timeshare Business Check website, with the following request “I have been mis-led and signed up for relinquishment of my timeshare with DRI. I thought I was…
The contract the consumers were persuaded to sign was declared illegal and null and void by the judge and they were ordered to repay the full amount they had taken - over £7000. Whilst the…
In mid – 2014 my wife and I were in dispute with an organisation named INTERNATIONAL TIMESHARE REFUND ACTION LIMITED (ITRA). The dispute centred on the validity of a contract which we had been persuaded to…
In mid – 2014 my wife and I were in dispute with an organisation named INTERNATIONAL TIMESHARE REFUND ACTION LIMITED (ITRA). The dispute centred on the validity of a contract which we had been persuaded…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Ultimate Holiday Package/Easy Consulting. A complaint was filed with the Advertising Standards Authority (ASA) in April . The investigation by KwikChex…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Relief UK. A complaint was filed with the Advertising Standards Authority (ASA) in October 2015. The investigation by KwikChex was…
KwikChex assisted this consumer after they paid £1,000 to Monster Travel. "We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Easy Consulting SL t/a www.directresortsinternational.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force…
KwikChex assisted this consumer with with a Section 75 refund for a deposit made to Monster Travel. "I would recommend the advice KwikChex has given us. The timeshare resale scam which led us to losing…
KwikChex assisted this consumer with a chargeback claim to Monster Travel. "I have just received a letter from Vanquis Bank regarding my claim over the transaction of £500 to Monster Travel. I was delighted to…
KwikChex assisted this consumer with a Section 75 refund for a deposit made to EZE Group. My mother and I have recently been involved with a timeshare exit company and paid a deposit to them,…
KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting…
Neil Mendoza and Michael Girvin, who were convicted in December 2014 of offences relating to misleading consumers, have been ordered to pay £30,000 and £100 respectively. Mendoza and Girvin used typical scare tactics, falsehoods and…
A report has been published by the Direct Marketing Commission (DMC) which is highly critical of the businesses owned by Hollywood Marketing SLU. It recommends that Hollywood Marketing's membership of the Direct Marketing Association (DMA)…
KwikChex assisted this consumer with a Section 75 refund for a deposit made to Monster Travel / Hollywood Marketing SL. I cannot thank you all enough for all your help, work and kindness in what…
KwikChex assisted this consumer with a Section 75 refund for a deposit and balance payment made to Intelligent Software Solutions SL (ISS). "Just to let you know that we received an email and telephone call…
KwikChex assisted this consumer with relinquishment of their timeshare. "I am more than pleased to be able to tell you that in April this year my request to surrender my ownership of the weeks I…
KwikChex assisted this consumer with a refund from Realistix (Timeshare Business Check Profile). "Received my deposit back this morning so all is good in the world. Thank you so much for all your help. Without…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd www.timesharesolutionsltd.com/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org/…
We just wanted to thank you and all your colleagues at KwikChex for all your assistance with relinquishing the above time share. It is a great feeling to have finally disposed of the week, and…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Exclusive Weeks http://exclusiveweeks.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Direct Resorts International http://directresortsinternational.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force…
KwikChex has once again been working with the BBC to highlight dangers to consumers. As part of the Timeshare Task Force initiative, KwikChex contacted the BBC 4 Radio You & Yours programme about a product…
KwikChex, as part of our work with the Timeshare Task Force has been assisting Dyserth Falls Owners. As always, any help that we can provide is free of charge. We have just been made aware…
A business claiming to help prevent unsolicited calls has been fined £50,000 after the Information Commissioner's Office (ICO) found it was making hundreds of such calls itself. Point One Marketing Ltd, trading as 'Stop the…
Selltimesharetoday.co.uk continues to flout advertising rules after an investigation found its claims to be misleading. The original complaint brought forward by the Timeshare Task Force...Timeshare Task Force uses a reputation management firm known as "KwikChex"…
The UK Advertising Standards Authority (ASA) annual report for 2014 clearly demonstrated that there are very justifiable concerns regarding misleading content in online /digital advertising and promotion. They reveal a 35% increase in complaints about…
I cannot thank you enough for all you have done and are doing for us. Words cannot express how grateful we are. Mr & Mrs L, Aug-15 Note – this relinquishment was achieved without any…
KwikChex has been successfully working for some time with Trading Standards Officers in support of identifying and taking action against rogue businesses. This is particularly true within the holiday sector and even more so in…
We understand that sometimes you just need to relinquish (hand back) or sell your timeshare; it may be you no longer use it, or may not be able to afford it anymore. Regardless of the…
The timeshare trade body, RDO (Resort Development Organisation) and the timeshare owners association, TATOC (The Association of Timeshare Owners Committees) have been working closely over the last two years to find solutions for owners who…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Business Fast http://sellbusinessfast.co.uk (website now down). The investigation by KwikChex was carried out as part of activities by the…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sold Faster http://www.soldfaster.co.uk (website now down). The investigation by KwikChex was carried out as part of activities by the Timeshare…
Selltimesharetoday.co.uk / Timeshare Refund UK continues to flout advertising rules after an investigation found its claims to be misleading. Above excerpts and read the full article on - www.telegraph.co.uk
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Refund UK www.selltimesharetoday.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…
Resort Management Direct had been cold calling RDO members saying they were entitled to a free holiday. An admin fee of approximately £200 would apply. However consumers found the holidays near impossible to book and…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.loveallinclusive.com/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…
Another Visions of the World customer has been granted a full refund of monies by Tesco Bank following guidance from the Timeshare Task Force. Quote from the consumer - "So, my case is now closed…
In addition to the pure nuisance factor, many scams commence with an unsolicited call. Using the new Which? resource will help ensure that reports are sent to the appropriate regulators. The complaint form is on…
Credits: Bournemouth Echo By: Steven Smith, Chief Reporter THE latest investigation into a convicted conman from Bournemouth is at “an advanced stage” – but Trading Standards officers face not being able to bring a prosecution…
Mrs S paid VOTW £299 to advertise the sale of her timeshare. VOTW promised to be proactive and provide continual assistance and provided assurances that Mrs S would receive money back on the sale of…
Mr and Mrs C owned a timeshare with Heritage Resorts which they could no longer make use of because Mrs C had been diagnosed with a serious illness and could not travel. They were approached…
Credits: Daily Mail By: Sarah Bridge Mail on Sunday article about serial timeshare fraud offender Frank Madden reveals problems Trading Standards face - and includes how KwikChex is cooperating with them to assist investigations and…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties http://www.crpproperties.co.uk/ The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Your Timeshare Now http://www.sellyourtimesharenow.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task…
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane http://www.penningtonmcclaneassociates.co.uk/ The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force http://www.timesharetaskforce.org/…
With the permission of the consumers that contact KwikChex and in particular those that do so via the Timeshare Task Force and Timeshare Business Check resources, we are now going to provide access to information…
Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely. Mr R, May-15 Note – this relinquishment…
OWNERS of timeshare properties have been warned not to fall victim to a scam which could leave them badly out of pocket. Full article -
Thank you for your wonderful, free and unsolicited assistance without which, I am sure, we would not have achieved the progress made. Mr R Apr-15
A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by 'Solutions for Timeshare'. After making an…
A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by 'Solutions for Timeshare'. After making an…
Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected company and he purchased additional holiday weeks. When Mr B received the paperwork stating the holiday weeks had…
Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected company and he purchased additional holiday weeks. When Mr B received the paperwork stating the holiday weeks had…
* Spanish police arrest 56 Britons following a series of Costa del Sol raids * Investigators have so far uncovered 500 victims of the timeshare scam * Majority of the victims are pensioners - and…
We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation involving a Leisure Credits company. During a visit to the offices…
You may have had a great time in your timeshare but will find that any patter about it being a sound investment means little; if your circumstances have changed or you simply don’t want to…
Mr S contacted Timeshare Task Force after paying £5,500 whilst on holiday to a business that said they would sell his timeshare - but in fact sold him a product known generally as 'Leisure Credits'…
Mr S contacted Timeshare Task Force after paying £5,500 whilst on holiday to a business that said they would sell his timeshare - but in fact sold him a product known generally as 'Leisure Credits'…
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare http://www.solutionfortimeshare.com/. The complaint includes the Swedish version of the site Slapp Din Timeshare http://www.slappdintimeshare.com/. The investigation by KwikChex…
The company proudly advertises: ‘No win, no fee’, adding that ‘you only pay us for our services once you have been awarded and paid your money back.’ Strictly, I suppose this is accurate. You were…
Whilst on holiday, Mrs G purchased a software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere for £4,907. When she returned home she found the product…
Whilst on holiday, Mrs G purchased a software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere for £4,907. When she returned home she found the product…
Paul Gardner-Bougaard, RDO Chief Executive addressed delegates at the second annual joint TATOC and RDO Seminar on 6 March with the strong message that enforcement is essential in the fight against fraudsters. The RDO Chief…
Whilst on holiday in Malta Mr K was sold for £5,000 software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere. At the time of the purchase,…
Whilst on holiday in Malta Mr K was sold for £5,000 software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere. At the time of the purchase,…
500 Brits are believed to have fallen victim to the alleged scam Full article - http://www.mirror.co.uk
Mrs G contacted Timeshare Task Force after she had been cold called by a company offering to relinquish her timeshare for a fee of approximately £3,000. Timeshare Task Force advised not to deal with this…
Mrs G contacted Timeshare Task Force after she had been cold called by a company offering to relinquish her timeshare for a fee of approximately £3,000. Timeshare Task Force advised not to deal with this…
When we examine the details of requests for assistance we receive from consumers, we often see very familiar signs and patterns that should act as warnings. Overall Transparency Test Is the business transparent - do…
Mrs B paid £4,750 to a company that claimed they could definitely sell her timeshare after insisting she and her partner flew to Spain from the UK. They also said they would get 'compensation' However,…
Further to an exchange of emails between KwikChex and the Timeshare Consumers Association (TCA) regarding International Timeshare Refund Action (ITRA). http://www.timeshareconsumerassociation.org.uk/2014/11/28/itra/ Contained within this article are the following statements: "ITRA is the most successful company…
The TCA unequivocally apologies to Mr Emmins (KwikChex) This apology refers to one of a number of articles we have contacted the TCA about. We have provided verified information which indicates that content on the…
Credits: Financial Mail on Sunday By: Sarah Bridge Another great report about KwikChex and Timeshare Task Force in the Sunday Mail. See more information on our website www.timesharetaskforce.org Above excerpts and read the full article…
Case study The recent case of Mr & Mrs B was a classic example of how the Timeshare Task Force has been instrumental in meeting its objectives of assisting consumers and tackling rogue businesses. Pensioners…
Credits: Mail on Sunday By: Sarah Bridge * Many timeshare owners now desperate to quit unwanted properties * Some contracts continue after death, with costs passing to children * EU plan to clean up industry…
Credits: BBC Radio 4 You & Yours
Credits: BBC Radio 4 You & Yours
ITRA, a company struck off by the UK authorities and then moved its trading location out of the UK is exposed on BBC You & Yours for their continuing operations and aggressive and deceitful tactics with vulnerable consumers and timeshare owners.
Credits: Herald Scotland By: Simon Bain Timeshare companies have responded to the scandal of timeshare owners being unable to escape liability for their annual management fees even when they die or go bankrupt. Industry trade…
Credits: Coventry Telegraph By: Sam Dimmer A Coventry police officer is facing fraud and theft allegations. Det Con Teresa Fraser, 43, wife of tragic Leicestershire Police chief Gordon Fraser who was killed by a train…
Credits: RCI Ventures By: Steve Adams TATOC, the Timeshare Association (Timeshare Owners and Committees), has published the Spring 2014 issue of its Sharetime magazine. Aimed at timeshare owners and the committees/HOA who represent them, the…
Credits: Exeter Express & Echo A pair of shady timeshare salesmen who set up a new scam to fleece the victims of their own mis-selling have been spared jail. Michael Girvin and Niel Mendoza received…
Credits: RCI Ventures By: Steve Adams MindTimeshare, the Spanish-based organisation that helps to help timeshare owners who are the victims of rogue operators, has announced a major breakthrough in Fuengirola. Three people that were behind…
Credits: This is Money By: Victoria Bischoff Timeshare sellers and owners have teamed together to tackle rogue firms who dupe victims out of thousands of pounds every year. They have set up their own regulator…
Credits: PR Web The leading businesses and bodies in the European timeshare sector have launched a new initiative to tackle issues that potentially affect hundreds of thousands of timeshare owners and consumers; the initiative also…
Credits: This is Money By: Sarah Bride The battered timeshare industry has set up its own regulator in a desperate attempt to tackle organised criminals defrauding customers, and to restore a reputation left in tatters…
KwikChex is coordinating a new European Timeshare Task Force designed to help consumers and drive quality and integrity. KwikChex is the principal coordinator in a new initiative designed to tackle issues that potentially affect hundreds…
Credits: RDO (Resort Development Organisation By: Chief Executive Blog "With apologies to Jamie Cullum who wrote the lyrics for the song “What a difference a day makes”. This song title came into my head after…
Mr & Mrs L, Aug-15
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