Why European Consumer Claims (ECC) is so upset with KwikChex

We are aware that European Consumer Claims / ECC is deceitfully using / ‘hijacking’  the KwikChex name within a domain name / website they have set up. They are also paying for Google Adverts to promote it.

They seek to discourage consumers from using the free services KwikChex provides to consumers – and to promote their own business and that of their associates.

Actions are now being taken, but in the interim, for the sake of clarity and to safeguard consumers, we are providing an explanation as to why the owners of ITRA and ECC are behaving in this dishonest manner.

Aside from the many inaccuracies and further deceits on the rogue resources,  ITRA and ECC sees this as a way to distract consumers from the multiple legal actions that have been taken against the various connected businesses and the news coverage that exposes their dishonest practices. We recently published a summary of these (hence their attacks on KwikChex), which can be found here – https://timesharebusinesscheck.org/advice-regarding-ecc/

But for the avoidance of any doubt as to the character of ITRA and ECC, we are providing below the links to some of the most notable media coverage and information concerning their activities and the actions that have been taken against them so that consumers can verify the information from trusted and significant resources.

 

Mail on Sunday November 2012

Article exposing the rogue dealings of several connected businesses, including ITRA and detailing how seven connected companies (led by Club Lass Concierge and supported by ITRA) were closed down by the UK authorities.

https://www.thisismoney.co.uk/money/experts/article-2234417/Couples-stress-belief-timeshare.html

Mail Online / Money Mail July 2016

Article describing how KwikChex provided free assistance to a couple deceived by ITRA and how they were awarded over £7000 by a court.

https://www.thisismoney.co.uk/money/bills/article-3709511/Couple-win-7-000-victory-faulty-timeshare-contract-following-18-month-legal-battle.html

Daily Mail September 2016

More cases of consumers deceived by ITRA are exposed. Identifies the influential ITRA ‘consultant’  and shows connections to ECC.

https://www.thisismoney.co.uk/money/news/article-3810740/Can-trust-firm-says-rid-timeshare-price-families-did-lived-regret-it.html

The Straits Times July 2017

Article reports on the Singapore authorities warning about ITRA

“Case noted that since last October, Icon Solutions and ITRA have been on the Monetary Authority of Singapore’s (MAS) Investor Alert List”

https://www.straitstimes.com/singapore/firm-flagged-over-claims-that-it-can-recover-timeshare-monies

Daily Mirror October 2018

Article reveals multiple complaints regarding ITRA, connections to the businesses wound up by UK authorities and names individuals and mentions two connected law firms.

“The Insolvency Service stated that the companies “were set up with the aim of duping consumers”(referring to the connected companies wound up).

https://www.mirror.co.uk/news/uk-news/trapped-timeshare-owners-unwanted-weeks-13431301

Daily Mirror February 2019

Article about how ITRA was closed down in the High Court after failing to pay refunds to consumers misled by them as ordered by the courts.

Identifies those behind ITRA and ECC and confirms the connections to businesses previously wound up by the UK authorities to protect consumers.

Clarifies the free assistance given by KwikChex to victims.

https://www.mirror.co.uk/news/uk-news/shut-down-company-took-upfront-13994817

Advertising Standards Authority (ASA) ruling against ECC re misleading advertising July 2016

Complaint brought successfully against ECC by KwikChex. Contains admissions by ECC that they were generating leads for ITRA.

https://www.asa.org.uk/rulings/european-claims-centre-llc-a16-334571.html

 

Official filings confirming ownership links between businesses closed down by UK authorities and ECC.

Club Class Concierge – closed by UK authorities

https://beta.companieshouse.gov.uk/company/05932332/officers

Bridge View Consultants – closed by UK authorities

https://beta.companieshouse.gov.uk/company/06971280/officers

European Consumer Claims  – current business and the one responsible for the attacks

https://beta.companieshouse.gov.uk/company/10243428/officers

 

We believe the above information from trusted resources clearly demonstrates the reasons why ECC and those behind it are so desperate to deter consumers from contacting KwikChex.

KwikChex has been vetted & approved by UK Trading Standards and works closely with Trading Standards and other law enforcement, government and official consumer protection authorities.

Our accreditation and verified consumer feedback demonstrating the quality of the free assistance we provide to consumers can be viewed on this link – https://www.buywithconfidence.gov.uk/profile/kwikchex-ltd-t-as-timeshare-task-force/24358/

Advice regarding consumers affected by ITRA and ECC matters.

  • If consumers have paid monies to ITRA and have not received the promised services. They can contact the insolvency investigators – see information here – https://timesharebusinesscheck.org/itra-insolvency-update This page also has advice on reporting cases to Action Fraud.
  • We have been contacted by a number of consumers complaining about ECC, who are now filing court claims against them. If you feel you have a reason to complain about ECC, you can use our free assistance services to contact us – https://timesharebusinesscheck.org/free-assistance

ITRA Insolvency Update

It has been confirmed that Richard Long & Co are to act as liquidators in the matter of the insolvency of International Timeshare Refund Action Ltd (ITRA) and will also investigate matters regarding the business.

Please click here for documents in this regard.

If you have not done so already you can use the included proof of debt form.

We are also aware that in a number of cases that the ITRA sister company, ECC or European Consumer Claims has been approaching consumers that have paid sums to ITRA, stating they will take over cases. Should your receive such an approach, please let us know via our online form so we can provide further advice.

If you have not done so already – affected consumers are also advised to file a report with Action Fraud online https://www.actionfraud. police.uk/report_fraud or by calling 0300 123 2040.

If you require further assistance regarding ITRA, then you may contact us using our online form – https://timesharebusinesscheck.org/free-assistance. Assistance is entirely free and the service is Trading Standards vetted and approved.

Solicitor Seth Lovis has suddenly ceased trading

Law firm Seth Lovis, which offered services concerning timeshare relinquishment and claims has announced that they have ceased trading.

Consumers that have instructed the firm should have received letters providing advice on what they should now do. Some information has been provided on the website – see link https://www.sethlovis.co.uk/

We are aware that some consumers were introduced to Seth Lovis after paying other businesses for advice – and that there have been complaints regarding unsatisfactory service. If you have been affected and are not satisfied with the situation, then you may contact KwikChex via the Task Force website – https://timesharebusinesscheck.org/free-assistance/Assistance is entirely free and the service is Trading Standards vetted and approved.