Another judgement issued against ITRA in court – and this time they don’t even show up

International Timeshare Refund Action (ITRA) have once again had a judgement made against them in a court action brought by a consumer and supported by KwikChex.

On 4th June at Stoke-On-Trent County Court, ITRA were ordered to refund a consumer all the monies he paid to them plus costs – a total of over £5700. On this occasion, although fully aware of the proceedings, ITRA did not appear to defend the claim.

ITRA have lost several cases at courts across the UK in recent times after consumers took actions, citing misrepresentation and breach of contract. KwikChex has assisted many consumers that have complained that they have been pressured into paying thousands of pounds for supposed timeshare relinquishment and claims services which were never delivered.

The consumer in the latest case thanked KwikChex for the help provided and said that the judge had commended KwikChex for the work being done and for providing free assistance.

Update on ITRA & ECC

In recent times, after a run of defeats in court and adverse publicity,  those behind ITRA appear to be abandoning the ITRA brand and switching to their newer ECC brand, (European Claims Centre or European Consumer Claims). ECC is being operated by the same people from the same locations as ITRA. Complaints and concerns are already emerging about ECC and the Advertising Standards Authority (ASA) have already upheld a complaint against the business  for misleading advertising, with the ruling clearly identifying their close association with ITRA – see link to ruling – https://www.asa.org.uk/rulings/european-claims-centre-llc-a16-334571.html

European Claims Centre (ECC)

European Claims CentreEuropean Claims Centre (ECC)
www.europeanclaimscentre.com/*
Product Offered: Timeshare Claims.
Transparency evaluation:Contact details and legal entity provided on website.
Actions by authorities:A complaint was filed with the Advertising Standards Authority (ASA) in March 2016.

The complaint challenged that references made on the Timeshare Advice Centre (trading name for European Claims Centre) website regarding the wealth of experience resolving timeshare problems and a map of regional offices.

The ASA investigations could not find any evidence to indicate otherwise and concluded the ad was misleading and upheld the complaint. The ad must not appear again in its current form.

Click on the following to see the reference on the ASA website - https://www.asa.org.uk/Rulings/Adjudications/2016/7/European-Claims-Centre-LLC/SHP_ADJ_334571.aspx#.WIYWN_mLTIV
Verified Information**:Name & Registered Office:
European Claims Centre Ltd
445 Kenton Road, Harrow, England, HA3 0XY
Company No. 10243428
Timeshare Advice Centre Ltd https://beta.companieshouse.gov.uk/company/10243428
Other Sources*:None Known
RDO Member:No
Contact DetailsAs supplied by business
Business Address:Churchill House, 1 London Road, Langley, BERKS SL3 7FJ
Phone Number:0800 6101512
0203 670 4616
Email Address:info@europeanclaimscentre.com
Other Trading names
ITRA www.itra.net Timeshare Business Check Profile
Baker & Siluad Managers Ltd www.bakerandsiluad.com Timeshare Business Check profile
Cancel Our Timeshare www.cancelourtimeshare.com Timeshare Business Check profile
Cashback Europe PLC www.cashbackeurope.com Timeshare Business Check profile
CLC Action Group www.clcactiongroup.com (redirects to ownersaction.com) Timeshare Business Check profile
Club Class www.clubclass.net Timeshare Business Check profile
Club Class Concierge www.clubclassconcierge.com Timeshare Business Check profile
Club Class Holidays www.clubclasscorporation.net Timeshare Business Check profile and www.clubclassholidays.com Timeshare Business Check profile
Club Class Marketing www.clubclassmarketing.com (under construction) Timeshare Business Check profile
Eurafric www.eurafric.net Timeshare Business Check Profile
European Claims Centre www.europeanclaimscentre.com Timeshare Business Check Profile
Global Resale Services (UK) Ltd Timeshare Business Check Profile
Gr8stays www.gr8stays.com
Information Advice Bureau www.informationadvicebureau.com Timeshare Business Check Profile
I Wanna Go To Spain www.iwannagotospain.com Timeshare Business Check profile
Law of Timeshare www.lawoftimeshare.com Timeshare Business Check profile
Leisure Alliance Plc www.leisurealliance.com Timeshare Business Check profile
Leisure Alliance Premiere www.leisurealliancepremiere.com Timeshare Business Check profile
Meadowbrook Directors Ltd
Multi Claims www.multi-claims.com Timeshare Business Check profile
Owners Action www.ownersaction.com Timeshare Business Check profile
Premiere Stay www.premierestay.com Timeshare Business Check profile
Premiere Travel www.premieretravel.net Timeshare Business Check profile
R. A. Consultants Timeshare Business Check profile
R. A. Marbella Timeshare Business Check profile
RCI Action Group www.rciactiongroup.com Timeshare Business Check profile
Reclaim Experts www.reclaim-experts.com Timeshare Business Check profile
Refund Action Group Timeshare Business Check profile
Release Your Timeshare www.releaseyourtimeshare.com Timeshare Business Check profile
Selgmintimeshare www.selgmintimeshare.com Timeshare Business Check profile
Sherlock Marketing www.sherlockmarketing.com Timeshare Business Check profile
Slapp fur Timeshare www.slappdintimeshare.com Timeshare Business Check profile
Sochalls LLP Timeshare Business Check profile
Solution for Timeshare www.solutionfortimeshare.com Timeshare Business Check profile
Timeshare Advice Centre www.timeshareadvicecentre.co.uk/ Timeshare Business Check Profile
Timeshare Law Timeshare Business Check Profile
Timeshare Release www.timesharerelease.co.uk Timeshare Business Check profile
Victoria Marketing www.victoriamarketing.net Timeshare Business Check profile
Wir stornieren Timesharing www.wirverkaufentimeshare.de Timeshare Business Check profile
What happened when we reached out to this business?
We contacted this business by e-mail and on 23/01/2016. We asked for confirmation of company registration and the business trading address. This business has not yet responded.
Observations and comments
One of several entities connected to operations that the UK authorities have taken action against to protect consumers. They have switched to other jurisdictions and continue to attract numerous complaints & reports to ActionFraud. Part of the ITRA operation which attempts to persuade consumers and timeshare owners that it acts in their interest. If contacted by any of these associated businesses and trading names, please report to Timeshare Business Check and / or seek advice from a trusted and reliable lawyer or a government approved consumer organisation
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Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 23/01/2017
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