Timeshare Claims Warning March 2019

Important advice re increasing risks related to timeshare claims businesses 

On 22 February 2019, purported ‘timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd.  and First Law Solutions Ltd. were wound up in the UK High Court following action by UK authorities. 

The Insolvency Service presented petitions to the court on the grounds that both companies traded with a lack of commercial probity by failing to provide contracted services in a timely manner or at all. This included accepting payments in respect of non-viable claims, charging excessive fees, and using misleading and aggressive sales techniques. Losses to consumers deceived by the businesses are believed to be in excess of half a million pounds. 

The news follows the winding up of another timeshare claims operation just weeks before, when International Timeshare Refund Action (ITRA), were also wound up in the High Court after failing to refund monies to consumers as per court orders established, they too had not provided the promised services. 

In the past 18 months, several businesses offering timeshare and relinquishment services have shut down without making good on their promises. Other notable examples include RSB Legal and Standon Mortimer. 

In addition, there have been multiple arrests made by the police and convictions through prosecutions, including the prolific EZE Group that are connected with the targeting of timeshare owners, In August last year, the problem was highlighted by Action Fraud, who reported that victims seeking their assistance had reported losing £7,893,028 in just the first half of the year. KwikChex has estimated that well in excess of £150 million has been lost by consumers to such activities over the last 5 years. 

Over 100 businesses have been identified as operating in deceptive and fraudulent ways or simply failing to deliver the promised services. Regrettably, this has even included regulated businesses including at least one firm of solicitors. Fake lawyers have also been springing up and making unlawful, unsolicited contact with timeshare owners. 

The problem has turned into a large-scale epidemic and KwikChex is currently in discussions with several authorities on how to tackle it. 

 

Free help with checking and due diligence 

KwikChex, via the Timeshare Task Force provides a free service to consumers wanting to check on businesses operating within the timeshare sector. It is the only resource of its kind officially vetted and approved by UK Trading Standards. 

Given the vast scale and nature of the problem, KwikChex is urging consumers to: 

  • Use the Timeshare Task Force resources to check all businesses offering timeshare relinquishment and claims 
  • If they simply want to relinquish their timeshare, to make enquiries of the timeshare developer/ resort at which they own in the first instance to see what exit options may be available  
  • If they believe they have a claim, to check what options are available with the Timeshare Task Force resources 
  • Report all unsolicited contacts – as almost all have been shown to be rogue in nature 
  • Use free resources provided by KwikChex to ensure that all due diligence is carried out and that all information regarding proposed services is put in writing 
  • Avoid any business that states it cannot accept credit card payments 

 

Important information for clarity 

The free services provided to consumers by KwikChex are funded through the Resort Development Organisation (RDO), which represent timeshare businesses in Europe. In order to ensure that the services provided by KwikChex maintain the highest levels of integrity, they have been vetted and approved by UK Trading Standards and continue to be monitored on an ongoing basis. 

KwikChex has an outstanding track record of resolving problems and gaining refunds for consumers free of charge. This has included several well-publicised cases where assistance has been provided that enabled consumers to make successful regulatory-based and court claims. Where KwikChex is unable to help directly and the consumer wishes to take formal legal action, KwikChex will advise that an expert legal professional is used and advise on the selection process. 

The official KwikChex accreditation, approval and verified consumer feedback can be viewed on the following link. 

https://www.buywithconfidence.gov.uk/profile/kwikchex/24358/

EZE Group guilty of scamming consumers

EZE Group

Preview by Thumbshots.com EZE Group
www.ezegroup.com*
Product Offered: Leisure Credits Provider.
Warnings:
Highest warning (as at 02 Jan 2018)
http://timesharebusinesscheck.org/eze-group-warning/
Transparency evaluation:Legal entity name and contact details provided on website.
Actions by authorities:November 2017 EZE Group guilty of scamming consumers - On Friday, 17th November, EZE Europe Ltd., Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd., appeared at Birmingham Magistrates’ Court. All pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008. These related to misrepresentations regarding the selling of ‘Leisure Credits’ or ‘Concierge Services’ a ‘holiday and lifestyle’ product and connected purported legal assistance to timeshare owners. Leisure Credits have been the subject of official warnings by the UK authorities. Read the full article/information (including advice re claims).
Consumers that have been affected are advised to immediately file a report with Action Fraud online or by calling 0300 123 2040.
Verified Information**:Name & Registered Office:
EZE Europe LTD
Concorde House Trinity Park, Bickenhill Lane, Birmingham, B37 7UQ
Company No. 07915133
Director: Stephanie Oreilly Christina
https://beta.companieshouse.gov.uk/company/07915133
Other Sources*:To be updated
RDO Member:No
Contact DetailsAs supplied by business
Business Address:One Victoria Square, Birmingham, B1 1BD
Phone Number:0121 227 0080
Email Address:concierge@ezegroup.com
Other Trading names
EZE Group http://www.ezegroup.com/ Timeshare Business Check Profile
EZE Assistance http://ezeassistance.com/ Timeshare Business Check Profile
Dreamland Breaks http://dreamlandbreaks.com/
Everywhere Travel http://everywheretravel.co.uk/
LCM Law Timeshare Business Check Profile LCM Law Ltd - shown as a 'dormant' or non-trading company in Companies House records
Praetorian Legal http://www.praetorianlegal.com/ TimeshareBusinessCheck Profile (Trading name of Legal Costmasters Ltd)
Regency Shores http://regencyshoressl.com/ http://regencyshores.info/ Timeshare Business Check Profile
Synergy Corporation
Timeshare Advice Bureau http://timeshareadvicebureau.com/ TimeshareBusinessCheck Profile
Timeshare Trading House http://timesharetradinghouse.com/ TimeshareBusinessCheck Profile
Travel Synergie
What happened when we reached out to this business?
We contacted this business by email on 03/07/2014. We asked for confirmation of company registration and the business trading address. We further contacted them on 04/07/2014 to ask that they review the information on this profile and provide feedback. This business has not yet responded. Response Failure
Observations and comments
This business sells products known as Leisure Credits.

November 2017 EZE Group guilty of scamming consumers - Read the full article/information (including advice re claims).

Consumers that have been affected are advised to immediately file a report with Action Fraud online or by calling 0300 123 2040.

In 2013, advice was given by consumer authorities, including UK Trading Standards with regard to caution over consumer protection rights related to such products. See link.

Associated businesses are selling various services, including various timeshare exit schemes. Consumers report that these are sometimes linked to the sale of Leisure Credits.
Report your concerns
Information & disclaimers:
Timeshare Business Check is managed by Kwikchex.com. KwikChex does not endorse any product, service or business. This information is provided to assist you in your decision to use a particular business or website. Some information within this table has been manually checked by our verification team, using reliable and trusted sources, but we cannot guarantee total accuracy. **See How we verify. The information provided on the Timeshare Business Check site should not form the entire basis of any decision to make a purchase or enter into a contract. You should pay particular attention to aspects such as terms and conditions and if unsure, seek further advice. Timeshare Business Check is not responsible for the content of external websites - *See full external links policy. This information is subject to change at any time. Last update: 30/11/2017
Contact:
If you believe any of the information in this profile to be incorrect or have concerns about this company please contact us.
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