Chris Emmins, director and co-founder of KwikChex led a session on consumer protection and law enforcement at the first EUROC seminar held in Sutton Coldfield in September.
The session – conducted as a part of the KwikChex-managed Timeshare Task Force initiatives included information on the rights of timeshare owners, including fair contracts and the battle against rogue claims businesses.
It featured a number of case studies which demonstrated how timeshare owners had been targeted by fraudsters and convinced to pay thousands for bogus claims and relinquishment services – and detailed some of the actions taken to bring the rogues to justice and help recover monies for consumers. Advice is being made available by KwikChex to EUROC members on how to better protect owners against such scams – and to ensure that if they do have concerns over their ownership, they can go through a process of checking and due diligence which will properly evaluate their situation.
Attendees were also reassured of the integrity of the services provided free of charge by KwikChex – including Trading Standards Approved accreditation and the recent Hero Award given to KwikChex by the Chartered Trading Standards Institute.