I can’t thank Chris and his team enough for their advice and guidance

I can’t thank Chris and his team enough for their advice and guidance in successfully obtaining a refund from the credit card company for money paid to [a timeshare related business/name removed by BWC admin’] for a service that did not materialise. Also for putting me in touch with Trading Standards who had an ongoing investigation into the company.

A salutary lesson not to be persuaded into accepting a “free” holiday without knowing the name of the company proposing to make the sales presentation.

(Reviewed August 2018)

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I would recommend them unreservedly for anyone with a similar problem as they exceeded all our expectations

Very helpful service which was a breath of fresh air given our experience that the timeshare sector is full of scammers.

Staff with whom I had contact were polite, helpful and reassuring and acted as our representative in resolving a long-running dispute with the timeshare co. They resolved the problem very quickly, We had felt we were up against a brick wall and were sceptical of seeking help since everyone we had previously contacted had tried to enrol us in yet another timeshare (or similar) scheme.

I would recommend them unreservedly for anyone with a similar problem as they exceeded all our expectations.

(Reviewed August 2018)

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