We have recently received a report that the company Timeshare Legal Services (www.timesharelegalservices.co.uk) has been contacting consumers and stating they were given their information from the ‘Timeshare Ombudsman’ (www.timeshareombudsman.org.uk).
We are not aware of an official service under this name and both websites do not provide transparent business details i.e. legal entities/company numbers or in the case of the ‘Timeshare Ombudsman’ even an address. We would class this as a transparency warning.
The ‘Timeshare Ombudsman’s domain also shows the registrant name and address as hidden, which again is a transparency warning flag.
Timeshare Legal Services make the following claims on their website ‘SERVING THE INDUSTRY FOR OVER 20 YEARS’ and ‘With extensive experience in the industry, we have helped over 2,000 people break free from Timeshare Contracts, and recovered over one million in reclaims.’ As the website domain was registered only in June 2017 and a company by the same name with the same address was only incorporated in November 2017, we would be interested in determining the truth of these claims.
We are also concerned as to the sharing of data between these companies.
Generally, we advise extreme caution regarding any business making unsolicited calls/emails/SMS, not least because there may be Data Protection law breaches involved -i.e., that they may have obtained and /or are using your data illegally.
We are passing our concerns to the relevant authorities and will provide an update when available. In the meantime we would be interested to hear from anyone contacted by these companies or currently using their services: https://timesharebusinesscheck.org/report-your-concerns/