The advice was good and the team encouraged me to make contact with my timeshare resort rather than a sales company.
(Reviewed October 2019)View our Buy With Confidence Profile
Chris Emmins, director and co-founder of KwikChex led a session on consumer protection and law enforcement at the first EUROC seminar held in Sutton Coldfield in September.
The session – conducted as a part of the KwikChex-managed Timeshare Task Force initiatives included information on the rights of timeshare owners, including fair contracts and the battle against rogue claims businesses.
It featured a number of case studies which demonstrated how timeshare owners had been targeted by fraudsters and convinced to pay thousands for bogus claims and relinquishment services – and detailed some of the actions taken to bring the rogues to justice and help recover monies for consumers. Advice is being made available by KwikChex to EUROC members on how to better protect owners against such scams – and to ensure that if they do have concerns over their ownership, they can go through a process of checking and due diligence which will properly evaluate their situation.
Attendees were also reassured of the integrity of the services provided free of charge by KwikChex – including Trading Standards Approved accreditation and the recent Hero Award given to KwikChex by the Chartered Trading Standards Institute.
(KwikChex) supported me all through the claim which has taken over a year to come to fruition. They supplied me with excellent advice and guided me through the process including the reference to the Financial Ombudsman. As a result we have succeeded to achieve a result well beyond my expectations.
(Reviewed September 2019)View our Buy With Confidence Profile
Yahoo Finance, 21st August 2019
The recent presentation of a ‘Hero Award’ by the Chartered Institute of Trading Standards (CTSI) to online investigations and verification business KwikChex highlighted the value of the private sector in fighting what has been an inexorable rise in fraud
Since 2010, KwikChex has been fighting battles to help prevent harm caused by fraudulent online content. Whilst much attention has been paid to the exposure by KwikChex of millions of fake online reviews and the removal of thousands specifically designed to harm businesses and consumers, in more recent times, it has been the KwikChex successes relating to protecting consumers and supporting law enforcement against scammers that have become most prominent.
The effectiveness of the KwikChex fraudbusting work was acknowledged on 25 June 2019, with the presentation of a ‘Hero Award’ to Chris Emmins, KwikChex co-founder and director at a special ceremony in London organised by the Chartered Institute of Trading Standards – representing the vital UK Trading Standards enforcement community. Conor Burns MP, recently made minster for state, Department for International Trade presented the award at One Great George Street, Westminster.
KwikChex was cited as having provided ‘expert’ witness testimony in for the prosecution in a number of cases, one of which with potentially millions of pounds worth of fraud.
Chief Executive at CTSI, Leon Livermore, said: “The Business Award is designed to recognise businesses that demonstrate a dedication to protecting consumers. KwikChex not only strives to help consumers who have suffered at the hands of ruthless fraudsters but has been a strong supporter of our profession. I’m pleased to name them our 2019 Business Hero.”
The successful prosecutions and civil actions that have taken place as a result of KwikChex investigations and support have resulted in custodial sentences for fraudsters and also refunds to consumers totalling hundreds of thousands of pounds – and many consumers have been saved from losses by the free advice provided by KwikChex. Particularly prominent has been the work within the timeshare sector, where the KwikChex-managed ‘Timeshare Task Force’ has assisted thousands of timeshare owners that have been targeted by dishonest timeshare claims and relinquishment rogues.
KwikChex is working ever-closer with law enforcement and government organisations to help stem the tide of fraud – and new resources, which will help consumers avoid the scams and prioritise legal actions against the fraudsters are set to be made available later in 2019.
As the Trading Standards award has confirmed, the KwikChex model of funding from the private sector to tackle internet-enabled fraud is becoming more and more vital at a time of increasing threat and much-reduced funding for law enforcement. Bringing businesses committed to high standards and strong consumer protection together with intelligence gained from investigations and consumer information is crucial to tackling one of the biggest crime problems the world has faced. It will play an increasingly important and effective role in future.
View the article on Yahoo Finance:
See the story of the KwikChex Hero Award – on the Trading Standards Journal website
We received first class advice which resulted in a good outcome for ourselves.
Our advice was consistent and Kwikchex encouraged me with on-going support. I couldn’t have done it without them.
(Reviewed July 2019)View our Buy With Confidence Profile
Further actions have taken place in a criminal case that KwikChex supported with evidence gained from investigations and consumer reports.
Frank Madden was previously sentenced to 40 months imprisonment for operating a bogus holiday discount club scam and has now been ordered to pay back £20,000 and had further banning orders imposed.
Read the article here:
Timeshare fraudster ordered to pay £1000’s to victims
(BCP Council, 8th July 2019)
I contacted this company regarding our dealings with a Timeshare company who we were unable to contact. They gave me continuous, good advice, over a period of several weeks. They always replied promptly, using plain English. I am now hoping to get back some of the monies using section 75. Great job!
(Reviewed June 2019)View our Buy With Confidence Profile
Credits: CTSI (www.tradingstandards.uk) 26/06/2019
‘Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.’
‘KwikChex has established a free and effective online help service for consumers the Timeshare Task Force, a helpline aimed specifically at assisting victims of timeshare fraud, and consumers ‘stuck’ within timeshare agreements have been targeted by unscrupulous timeshare resale fraudsters.’
Above excerpts and read the full article: https://www.tradingstandards.uk/news-policy/news-room/2019/business-saving-consumers-potentially-millions-from-fraud-earns-ctsi-hero-award
We are aware that some consumers are receiving notices of provisional liquidation regarding Excel Overseas Holdings and ELPP Investment – and that in many cases there are connections to Silverpoint and associated properties in Tenerife.
We have also been receiving complaints from consumers regarding being unable to contact representatives of Silverpoint and ‘Insignia’.
What already appeared as complex matters has become more so and at present there are no obvious answers. However, the situation warrants further investigation and we will be pleased to assist in this respect and are looking to consult with specialist lawyers and investigators. If you have been affected by these issues and would like your case to be potentially examined, please let us know – we will need your permission to pass on your details and data pertinent to your complaints and potential claims.