Shut down: the company that took upfront fees…

Credits: The Mirror, By Andrew Penman, 14/02/19

Shut down: the company that took upfront fees from people desperate escape timeshare traps

‘International Timeshare Refund Action liquidated after ignoring court judgment’

‘When ITRA ignored the judgment they took the case to the High Court to have it shut down, assisted by Kwikchex, an online business verification scheme that runs the timeshare industry-funded Timeshare Task Force .

“ITRA has a long record of making empty promises and charging huge fees, when in reality there were free or much lower cost options to exit timeshares,” said founder Chris Emmins.

“That’s why we have provided free help, assisting consumers to take successful legal action. We are continuing to assist consumers that have been affected by ITRA and other similar businesses.”

Above excerpts and read the full article: https://www.mirror.co.uk/news/uk-news/shut-down-company-took-upfront-13994817

 

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Assistance for consumers affected by ITRA
KwikChex, which manages the Timeshare Task Force has assisted consumers with several successful claims against ITRA and has helped coordinate the Winding Up process.  We are aware that many consumers have been affected and are providing free assistance. There is an ongoing investigation into ITRA activities and consumers that have paid monies to ITRA can make contact via our reporting page –  The service is free and is approved by Trading Standards. See the following link to our accreditation and consumer feedback https://www.buywithconfidence.gov.uk/profile/kwikchex/24358/
All consumers will be provided with advice and their cases can be passed to a specialist insolvency practitioner.

ITRA – International Timeshare Refund Action wound up in the High Court

On 30th January 2019, International Timeshare Refund Action – more commonly known as ITRA, was wound up in the High Court of Justice England & Wales. This followed a petition made by a couple that had taken ITRA to court on grounds of unlawful conduct involving misrepresentations and failure to provide promised services concerning timeshare relinquishment and compensation. ITRA failed to refund monies as ordered by the court.
 
The original claim case against ITRA was one of several brought successfully against the business by consumers, with a number of courts repeatedly finding that ITRA had used deceptive methods and not provided services as agreed.  ITRA has a long track record of being involved in such deceptions and was previously named by UK authorities as playing a pivotal part in a serious and long running scam – a ‘bait & switch’ operation where consumers were lured by supposed legal assistance and then sold fraudulent ‘concierge services’ – a form of what has also been described as ‘Leisure Credits’, about which the authorities have issued strong warnings.
 
Assistance for consumers affected by ITRA
 
KwikChex, which manages the Timeshare Task Force has assisted  consumers with several successful claims against ITRA and has helped coordinate the Winding Up process.  We are aware that many consumers have been affected and are providing free assistance. There is an ongoing investigation into ITRA activities and consumers that have paid monies to ITRA can make contact via our reporting page –  The service is free and is approved by Trading Standards. See the following link to our accreditation and consumer feedback https://www.buywithconfidence.gov.uk/profile/kwikchex/24358/ 
All consumers will be provided with advice and their cases can be passed to a specialist insolvency practitioner.
 
Connections to ECC – European Consumer Claims.
 
The owners of ITRA are also trading through a business known as ECC – European Consumer Claims. In several cases, ECC are attempting to take over cases from ITRA and in some instances are demanding fees.
 
ECC is also the subject of consumer complaints and has worked alongside ITRA, with common ownership and the same employees and premises.  ECC has been in breach of a number of laws, with failures to disclose ownership on websites and other business communications and failure to register under data protection regulations.   Any consumers concerned regarding these aspects of ECC’s trading can also make contact via our reporting page

The service was impeccable, explained everything in easy to understand terms, answered my every query and acted immediately.

The service was impeccable, explained everything in easy to understand terms, answered my every query and acted immediately.

An unbelievable exceptional service. This kind of service is very hard to come by in this environment we are living in. I would love to know every aspect of all the matters they can deal with and do wish they had the power to deal with so much more.

Honest and reliable service.

(Reviewed February 2019)

Trapped timeshare owners who paid thousands to get out of their contracts are being ‘palmed off’

Credits: The Mirror, By Andrew Penman, 17/10/18

Trapped timeshare owners who paid thousands to get out of their contracts are being ‘palmed off’

‘Couple were desperate to sell their timeshare when the annual fees reached £1,500 so paid International Timeshare Refund Action Limited, or ITRA, to help them’

So far ITRA have done very little, getting me to do most of their work,” Laura says.

“After four years I am now informed that I still own the week in Scotland and am therefore liable for maintenance arrears of £742,” said Anthony.

“We paid ITRA over £5,000, this was over two years ago,” says Julie.

Above excerpts and read the full article: https://www.mirror.co.uk/news/uk-news/trapped-timeshare-owners-unwanted-weeks-13431301

If you believe you have been affected by a scam you can report it to KwikChex: https://kwikchex.com/consumers/

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