The Timeshare Task Force is coordinated and managed by KwikChex. In June 2019, the work being carried out was recognised when KwikChex was presented with a CTSI Her Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.
RDO – Resort Development Organisation
RDO is the trade association for vacation ownership across Europe, RDO members represent the best in European vacation ownership and are committed to high service standards and integrity. They are bound by a code of conduct and an independent arbitration scheme, providing levels of protection beyond those required by law.
RDO is one of the instigators of the Timeshare Task Force and plays a pivotal part in funding and in driving initiatives designed to ensure consumers enjoy timeshare ownership and are protected to the highest degree possible.
EUROC (European Resort Owners’ Coalition)
EUROC is the new European owners’ representative organisation. The purpose of EUROC is to represent the interests of its members and act in an official capacity on behalf of its members regarding current or potential issues relating to timeshare ownership. It is an independent non-profit making association run by timeshare owners for owners.
EUROC / KwikChex initiative launched for timeshare owners to report cold calling/unsolicited approaches from rogue businesses – click here.
European Consumer Centres Network (ECC)
The network of European Consumer Centres (ECC-Net) serves EU consumers shopping for goods and services on the European market, providing them with advice on their EU consumer rights and helping them with their disputes with traders in other EU countries.
The Timeshare Task Force is working with the ECC in intelligence gathering and sharing, legal opinion and in providing consumers with advice on specific threats.
Government, law enforcement and consumer protection agencies
KwikChex continues to work tirelessly in consumer protection. The 2019 CTSI Hero Award acknowledges the work of the Timeshare Task Force
“KwikChex has established a free and effective online help service for consumers the Timeshare Task Force,”
“Years of assistance targeting fraudsters and providing support to trading standards and local law enforcement agencies”
When intelligence is gathered which indicates a strong likelihood of fraud or conspiracy to commit fraud, the Task Force will connect with the appropriate law enforcement agencies, such as (in the UK):
National Fraud Intelligence Bureau
Law enforcement connections are being built and coordinated across Europe, with the Timeshare Task Force assisting with the identification of those involved in criminal activity. In many cases, such activities are carried out in several countries – and the Timeshare Task Force will assist in providing information which will help the coordination of information and actions across Europe.
We can’t thank you enough for helping us with this matter Your service has been wonderful, will highly recommend you to anyone in the same sort of trouble.
Mr & Mrs C, Dec-14