I can’t thank Chris and his team enough for their advice and guidance in successfully obtaining a refund from the credit card company for money paid to [a timeshare related business/name removed by BWC admin’] for a service that did not materialise. Also for putting me in touch with Trading Standards who had an ongoing investigation into the company.

A salutary lesson not to be persuaded into accepting a “free” holiday without knowing the name of the company proposing to make the sales presentation.

(Reviewed August 2018)

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